Interspire Knowledge Manager 5 Released - Microsoft SQL Server Support, Workflow and More

Published October 2, 2008 by Mitchell Harper

Hi everyone. After 5 months of planning, development, research and testing, I'm pleased to announce the immediate release of Interspire Knowledge Manager version 5.0.

This new version marks a significant step in our product strategy, turning the product from a simple web-based, self-service FAQ system into a fully-featured, enterprise-grade knowledge management tool which can be used to reduce customer support, share company-wide knowledge and reduce staff training costs.

New features in version 5.0 include:

Microsoft SQL Server support
Complete workflow support
Integrated news posting and syndication
Index and search inside attachments (Word, PowerPoint - XP/2003/3007, PDF, etc)
Staff contribution reports
and many more features

You can learn about the new features by watching the product overview tour. Existing customers can upgrade from the upgrade page or from the "Download Products" page in the client area.

If you have any questions or would like to schedule a personalized demo, please contact us.

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The blog is where we publish "how to" guides and videos for our products, which teach you how to become an eCommerce expert.

This blog is hosted by Jeff Selin, Interspire's user education manager. Jeff has over 15 years of marketing experience with companies of all sizes and is a power user of all Interspire products.