Video: Integrating Interspire Knowledge Manager with Interspire Shopping Cart

Hi everyone. Mitchell Harper our CTO and cofounder has just put together a great 7 minute video showing how easy it is to integrate Interspire Knowledge Manager into Interspire Shopping Cart.

You can see the video here.

What is Interspire Knowledge Manager?

It's a complete web-based self help and FAQ system which integrates directly into your Interspire Shopping Cart-powered store. It's already used by over 2,000 organizations worldwide (including Virgin, Xerox and MediaTemple) to reduce their customer support.

Here's why you need Interspire Knowledge Manager:

• It allows you to create and display a list of common questions about your shipping, returns, refund and delivery policies. Publishing these builds trust and transparency with your customers making them more likely to complete their transaction.
  
  
• It reduces the number of pre and post-sales emails and phone calls you will receive because it allows customers to find answers to their own questions, thus saving you money on customer service staff.
  
  
• It simply works. You fill out a few fields on your store's setting page and you instantly have a knowledge base integrated into your store. There's no HTML to fiddle with because the products were built to work together.

See How Easy It Is to Integrate

Watch a demo video (7:37) showing how easily it is to integrate Interspire Knowledge Manager into your Interspire Shopping Cart-powered store. It takes about 5 minutes because the products were built to work together.

If you have any questions or would like to schedule a personalized demonstration, please contact us.