Inside Interspire: How We Prototype New Design Ideas

Published September 27, 2009 by Mitchell Harper




Hi everyone. Today I want to share with you some details on how we design features and user interfaces for our products, specifically Interspire Shopping Cart. I'm going to show you how we designed the new product image features we're currently working on. They were based on your feedback from the Ideas Lab and forum so I think you'll be quite impressed...

Mocking Up With Mockup

We design all of our prototypes using both the desktop (Adobe Air) and web-based versions of Balsamiq Mockup - an excellent freemium user interface design tool we've been using for quite a while now. It includes a series of pre-draw UI components which you can drag onto a canvas and customize as required. You can then export the mockup to an XML file for later or a PNG file to print/further edit in Photoshop.

Prototyping New Image Features

We've just finished the UI prototype for images in Interspire Shopping Cart which will give store owners the ability to:

  • Upload an unlimited number of images
  • Use different images on the home/category/search page and product page
  • Set alt text for each image
  • Re-order images using drag & drop
  • Zoom images to see a larger version
  • Choose images from their computer, web or server
  • Show a larger version of an image on the product's page
The entire UI prototype was created in Balsamiq Mockup over the series of a few days and a few meetings between our various in-house teams (product managers and developers) using feedback from hundreds of customers we've spoken to about the way they want to use images in their online stores.

First up we've designed a new settings tab for images, which you can see below:

Then we designed the new "Images & Videos" tab when adding/editing products:


Here you can see there are three ways to add an image to a product:
  1. Upload an image
  2. Use an image from the web
  3. Choose an image from the server
When you click the "Upload an Image" option you will be able to upload multiple images from your computer in one go because we make use of a flash-based image uploader.

When you click the "Use Image from Web" option you can upload up to five separate images like so:



When you click the "Choose from Gallery" option you can browse the folders on your server to choose one or more images, like so:


When you've uploaded your images you can then set their description (alt text) and choose which images will be shown both throughout the store and on the product page:



Conclusion

Of course Balsamiq Mockup just gives us the rough UI prototypes - we take these and apply our own design principles and styles to keep the UI consistent with the rest of the application, but it's a great way to create UI's quickly using nothing more than your web browser.

I'll post more information about the new features we're working on (including a neat way to find and add YouTube videos to your product pages, accepting payments online in real time when adding a phone order, storewide and per product/web page/category Google Website Optimizer tests, sales tax reporting, two way QuickBooks sync and dozens of new store designs + fixes) in the next few weeks, but for now the entire team is hard at work putting everything they have into the upcoming release which we hope you'll love.

Talk soon.




7 Responses to "Inside Interspire: How We Prototype New Design Ideas"

Fill in the form below to leave a comment and share your thoughts.

 
Leon
said this on 28 Sep 2009 6:28:24 AM CST
Excellent news. Can't wait.

You mentioned new store designs. Can you let us know more about what kinds of designs are being developed?

 
Mitchell Harper ( Author/Admin)
said this on 28 Sep 2009 10:29:15 PM CST
Hi Leon. There will be another posting talking more about new features in the coming weeks but for now I can tell you the new templates are beautiful and cover a wide variety of industries/verticals.

 
Jesse
said this on 28 Sep 2009 1:37:06 AM CST
I'm using Balsamiq too. I'd be quick to point out that it's a great alternative to using Photoshop for creating mockups, which is especially useful to business people that want to lead the design process, but don't necessarily have the proficiency (nor time or willingness to using) Photoshop. I've been having a great time creating UI designs on it!

 
Luke
said this on 28 Sep 2009 4:04:39 AM CST
When are we looking at this release because I cannot stress the importance of these features!

I have been waiting for these for a very long time!

 
Mitchell Harper ( Author/Admin)
said this on 28 Sep 2009 4:32:16 AM CST
Hi Luke. No word on a release date yet but our team is working as hard as they can to get things done.

 
Jon Boutall
said this on 28 Sep 2009 3:01:52 PM CST
Mitch,

I'm looking into prototyping tools right now, so this is a useful one to add to the list to evaluate.

Designing in-house is one thing, but what customer research do you do with new designs (other than betas)? We've made some great strides in using remote desktop tools to do user evaluations.

Cheers,
Jon

 
Mitchell Harper ( Author/Admin)
said this on 28 Sep 2009 10:28:35 PM CST
Hi Jon. We do regular hallway testing where we ask people who don't work on the product to complete a task. We also look at software outside of our industry for ideas and put a real focus on simplicity. We use the feedback we get from the hundreds (and sometimes thousands) of beta testers for each major release to make improvements and tweaks to our design concepts as well.



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