We're so convinced you'll absolutely love our easy-to-use software, that we're willing to offer a 60 day, risk free money-back guarantee. If at anytime within 60 days of purchasing our software, you are unhappy, then simply let us know and you'll receive your money back. It's as simple as that!

Before you request a refund

If you're having difficulty installing any of our products, then let us know, and we'll install it for you. If you're having problems using or configuring our software, take advantage of our technical support.

Request a refund

To request a refund, simply contact us with your purchase details within sixty (60) days of your purchase.

Customer refund testimonials

Shown below are a few customer refund testimonials, as well as a response from our sales manager, Brendan.

• From Brendan: "Kevin, The refund has been issued to your PayPal account. Let me know if I can provide you any additional assistance. I am here to help!"
  
  From Kevin: "Thanks, Brendan, appreciate your prompt response. Sorry it didn't work out this time..."
  
  
• From Brendan: "Joseph! Thank you for your inquiry! I've manually modified your order in our customer management system and exchange ArticleLive for WebEdit. I hope this is a satisfactory exchange for you. You have saved $60."
  
  From Joseph: "Brendan, Thank you very much, I am surprised and delighted!! The world needs more companies and people like you."
  
  
• From Kevin: " My client decided it was too cumbersome to follow+use. I personally don't think so, but they are rather computer illiterate"
  
  From Brendan: "Kevin, I'm sorry that our product did not meet your specific project requirements. I've completed the refund to your credit card..."
  
  
• From Eva: " Hi, I bought ArticleLive last week, Friday the 3rd of February, but I would like to go back on the buy and get my money back. I have not installed the program... Please advise what I need to do in order to get the refund."
  
  From Brendan: " Eva, Thank you for your inquiry regarding ArticleLive! I've just refunded your order as requested to your credit card. The refund is immediate but please allow a few days for your bank to transfer the funds back to your account."

We're commited to our refund policy!

We understand that even after trying our online demo or using one of our products for a few weeks that it might just not be the right choice for you or your client. Hey, we were once web developers ourselves and believe that you shouldn't be stuck with a product that doesn't fit your needs.

If you ever do need a refund on anything you purchase from us (our current refund rate is less than 1%), you'll be glad to know that the process is easy. Once you contact us to let us know that you need a refund, we simply click one button in our order system and the refund is processed immediately through our payment provider (either WorldPay or PayPal). 99% of the time this doesn't take any longer than a few hours from when you've contacted us.

Remember, if you have any questions before you purchase, please feel free to give us a call or send us an email from our contact page. We've built our company on providing our customers with the best products and the best support that we can, and we'd love to show you that we're 100% commited to our 30,000+ customers.


Eddie Machaalani,
CEO, Interspire Pty. Ltd.