Using Knowledge Manager, our industry-leading WYSIWYG authoring tool, it's easy to publish content to your knowledge base. With Microsoft Word-like functionality, you can:
No need to re-type existing content. Using the editor's Paste from Word button, you can easily re-use content from existing documents, reports, articles and guides created in Microsoft Word. Content from Microsoft word is stripped of unnecessary Word-related tags, and looks identical to how it did in Microsoft Word.
Content can be authored in Microsoft Interspire Explorer or Mozilla FireFox on Windows, Mac, or any Linux variant. Content created is then stored in an optimized MySQL database so it can be searched, retrieved and updated extremely quickly at any time.
Easily attach multiple files to any article, without having to mess around with an FTP program. The files can then be downloaded directly from your knowledge base.
Create custom data values that can be assigned to articles and searched. Please see this page for more information and screenshots of custom fields.