This product was discontinued on July 1st 2012, however all existing customers will continue to receive support as per their maintenance agreement. Learn more.

Search

Search through thousands of articles using powerful full-text search capabilities.

Lightning Fast, Accurate Search Results

All searches in your knowledge base run on MySQL's full-text search system, which provides extremely fast and incredibly accurate search results. Each article in a search result is ranked based on its relevance, and results are sortable based on ID, title, author, number of views, number of comments, rating and date.

Interspire Knowledge Manager has been optimized to handle large amounts of articles - tens of thousands to be exact. The MySQL database in which your articles are saved is optimized using indexes, relationships and appropriate field lengths, making data retrieval (especially for searching) as fast as possible. Interspire Knowledge Manager scales extremely well.

Frontend Searching

Your users, customers and partners benefit from Interspire Knowledge Manager's fast and accurate search capabilities as soon as they perform their first search. Search results are formatted in a similar way to Google or Yahoo search, so there's no learning curve - simply type some text in the search box and hit Search.

Frontend Searching

Smart Search Suggest

Smart Search Suggest

All searches are saved in the system, allowing Interspire Knowledge Manager's Smart Search Suggest technology to display relevant search suggestions to users as they type. Each previous search lists the search term used, as well as the number of search results. The search suggestions can be clicked to see the results specific to that suggestion. Search suggestions help users who need answers to their questions, but might not be sure where to start. The search suggest box can also be integrated into your existing web site or intranet portal in a few minutes.

Advanced Search

More experienced users will find Interspire Knowledge Manager's advanced search options appealing. Not only can you restrict searches based on categories, you can also filter by article rating and search based on custom field values.

Advanced Search

Backend Searching

Backend Searching

Administrators and content contributors can find articles easily using Interspire Knowledge Manager's powerful backend search system.

Of course there's the simple keyword-based search, but you can also search on a myriad of variables, including keywords, categories, number of views, last updated date, rating and visibility.

Search preferences are persisted which makes it easy to update an article and jump back to the search results without having to re-type search options.



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