Frequently Asked Questions

Can I suggest new features?
Absolutely, We love customer input, ideas, and suggestions.You can submit at http://ideas.interspire.com/ or our forum: http://www.interspire.com/forum/Alternatively, please feel free to contact ...
What is your refund policy for Shopping Cart?
All purchases come with an unconditional 60 day money back refund guarantee. If at any time within 60 days of your purchase you don't think Interspire Shopping Cart is for you, we'll provide you w ...
Can I modify my copy of Shopping Cart?
Sure. Interspire Shopping Cart comes with complete PHP source code, so you are free to modify the code to suit your requirements. You are able to modify both the functionality of the application ...
Is Shopping Cart installed on my web server?
Yes, Interspire Shopping Cart is installed directly on your web server, which means no monthly fees and no transaction, email fees etc. We have easy to follow step by step installation process, or ...
What server requirements do I need to run Interspire Shopping Cart?
Please see the Interspire Shopping Cart 'requirements' page for more details.http://www.interspire.com/shoppingcart/requirements.php
Can I have an additional license key for our test server before going live?
Yes. We understand the staging process involved when developing a website for a client or on behalf of your company and our licensing system accomodates this.If you purchase any of our products an ...
Do I get a discount if I buy more than one copy?
If you have multiple clients and will be selling several copies of Interspire Shopping Cart over time, we recommend you take a look at our partner program. Partners receive generous discounts on p ...
Is there a time-limited or other type of trial I can download?
Due to the nature of the product, we cannot offer trial versions. We do however have an online demo, and we offer a 60 day, 100% Money back gaurantee, so if you do have any problems or concerns, ...
Why should I choose Interspire Shopping Cart over one of your competitors?
We've put together a complete page that compares and contrasts Interspire Shopping Cart with:Open source alternativesCommercial alternativesBuilding an online store in-housePlease see the Why Inte ...
Can I use Interspire Shopping Cart with an existing web site?
Yes. Interspire Shopping Cart can be used on its own or as part of an existing web site - you would simply customize the header and footer HTML in your store so that it looks like your existing we ...
Can I remove the "Powered by" link?
Yes. All Interspire products can be completely private labeled. You can remove the "powered by" links in the public area and control panel, as well as the Interspire logo, RSS feed, help links, et ...
I am a web designer, digital agency or ISP. Do you have a partner program?
Yes, the Interspire partner program provides:Generous discounts on Interspire productsPromotion to over 20,000 customers worldwideDedicated program managers who are always availableQuality support ...
I have a payment gateway and I don't know if it is supported in Interspire Shopping Cart.
All currently supported payment gateways are listed here:http://www.interspire.com/shoppingcart/features.phpAnd new payment gateways are being added every release. If it is not on this list, we ca ...
Do you provide any customization for Shopping Cart?
Yes. We provide two main customization services:A complete design built from scratch by our team of web designersYour existing design integrated into your Interspire Shopping Cart storeTo find out ...
Do I need to change anything when upgrading between my Starter/Professional edition to Professional/Enterprise edition?
No. The only thing that you will need to change is your license key that you will receive when upgrading. This can be changed through your store admin via the Store Settings page in your store's c ...
How often are product updates released?
Product updates (which include bug fixes) are generally released every 4-8 weeks. Product upgrades (which include new features) are generally released every 2-6 months. When you purchase an Inter ...