Pre-Sales FAQ
  1. Do you provide any customization for Shopping Cart?
    Yes. We provide two main customization services:A complete design built from scratch by our team of web designersYour existing design integrated into your Interspire Shopping Cart storeTo find out ... 

  2. Does Interspire Shopping Cart support [ custom ] feature?
    To see if the feature you want already exists, please try out Interspire Shopping Cart online Control Panel demo athttp://www.interspire.com/shoppingcart/demo.phpYou can request a feature and we w ... 

  3. I have a payment gateway and I don't know if it is supported in Interspire Shopping Cart.
    All currently supported payment gateways are listed here:http://www.interspire.com/shoppingcart/features_management_payment_providers.phpAnd new payment gateways are being added every release. If ... 

  4. Are credit card numbers stored in the database?
    Interspire Shopping Cart gives you different options for different payment methods. If you are accepting and processing the order automatically using a Payment gateway (Such as PayPal) then credit ... 

  5. What happens to any PHP code customizations that I make after an upgrade?
    When making PHP code changes, you should keep a track of any of your changes. You might want to consider using a source control management software to assist with this. When we release an update, ... 

  6. Can you design a new storefront to use with Interspire Shopping Cart?
    Yes, Interspire provides custom design services or can introduce you to a partner local to you.Please complete this form and one of our sales representative will contact you shortly. 

  7. I am a web designer, digital agency or ISP. Do you have a partner program?
    Yes, the Interspire partner program provides:Generous discounts on Interspire productsPromotion to over 20,000 customers worldwideDedicated program managers who are always availableQuality support ... 

  8. Can I remove the "Powered by" link?
    Yes. All Interspire products can be completely private labeled. You can remove the "powered by" links in the public area and control panel, as well as the Interspire logo, RSS feed, help links, et ... 

  9. Can I get a discount on Interspire Shopping Cart if I'm an existing customer?
    Yes. If you check your invoice email from your last order you will see a 10% discount coupon code at the bottom of the email. Simply paste that into the "Got a Coupon?" box on our shopping cart pa ... 

  10. What is your refund policy?
    All purchases come with an unconditional 60 day money back refund guarantee. If at any time within 60 days of your purchase you don't think Interspire Shopping Cart is for you, we'll provide you w ... 

  11. Can I use Interspire Shopping Cart with an existing web site?
    Yes. Interspire Shopping Cart can be used on its own or as part of an existing web site - you would simply customize the header and footer HTML in your store so that it looks like your existing we ... 

  12. Why should I choose Interspire Shopping Cart over one of your competitors?
    We've put together a complete page that compares and contrasts Interspire Shopping Cart with:Open source alternativesCommercial alternativesBuilding an online store in-housePlease see the Why Inte ... 

  13. Can I suggest new features?
    Absolutely, We love customer input, ideas, and suggestions. Please feel free to contact us anytime with your feature suggestion, or post in our forums. 

  14. Is there a time-limited or other type of trial I can download?
    Due to the nature of the product, we cannot offer trial versions. We do however have an online demo, and we offer a 60 day, 100% Money back gaurantee, so if you do have any problems or concerns, ... 

  15. Do I get a discount if I buy more than one copy?
    If you have multiple clients and will be selling several copies of Interspire Shopping Cart over time, we recommend you take a look at our partner program. Partners receive generous discounts on p ... 

  16. How often are product updates released?
    Major product updates are released every 8 weeks. When you purchase an Interspire product, you are entitled to free product upgrades for a certain period, depending on the product purchased. Afte ... 

  17. Can I modify my copy of this product?
    Sure. All Interspire products come with complete PHP source code, so you are free to modify the code to suit your requirements. You are able to modify both the functionality of the applications an ... 

  18. Can I have an additional license key for our test server before going live?
    Yes. We understand the staging process involved when developing a website for a client or on behalf of your company and our licensing system accomodates this.If you purchase any of our products an ... 

  19. Is this installed on my web server?
    Yes, all Interspire products are installed directly on your web server, which means no monthly fees and no transaction, email fees etc. Each product has a simple step by step installation process, ... 

  20. What server requirements do I need to run Interspire Shopping Cart?
    Please see the Interspire Shopping Cart 'requirements' page for more details.http://www.interspire.com/shoppingcart/requirements.php