Common Questions & Answers

Your questions about Interspire Secure Payment Gateway answered

Q. I am not located in the United States. Can I apply?

A. Unfortunately not. The Interspire Secure Payment Gateway is for businesses based in the United States only.

Q. What types of merchants do you NOT accept?

A. Adult Internet, Internet Gambling, Escort Services, Airlines, Illegal Activities of any kind, Collection Agencies (if written off Debt)

Q. What credit card types may I accept?

A. Interspire Secure Payment Gateway supports all major North American card networks. Visa, MasterCard, Discover, American Express, JCB, Wright Express, Carte Blanche & Diner's Club.

Q. Will I need additional equipment?

A. If you are an internet, mail order, or telephone order merchant then the answer is "no". Interspire Secure Payment Gateway converts any PC into a real time Virtual Terminal. If you will be accepting face-to-face transactions, there may be the costs associated with purchasing a card swiper and a pin pad, if debit processing is desired. Please mention this to our representatives during the application process.

Q. What type of bank account do I need?

A. You will need a business checking account. Your bank must allow this account to be credited and debited via ACH methods.

Q. What happens after my application is approved?

A. After we approve your application, we will send you an email that confirms your approval and contains your user name and password. You will also receive a welcome kit via U.S. Mail with information pertinent to your account and customer service information.

Q. How will I get paid for credit card transactions?

A. Your designated checking account will be credited for MasterCard/Visa transactions within two business days of batch submission. All American Express transactions will be deposited by American Express.

Q. Who will review the information on my application?

A. Our merchant underwriting and activation group will review your application. The information you provide is kept completely confidential.

Q. Who do I contact if I am having problems with the application?

A. If you are having difficulty with any of the requested application data or are experiencing technical problems while completing the application, please call 866-941-0284. Interspire Secure Payment Gateway representatives are available to assist you Monday through Friday, between the hours of 9 am and 6 pm EDT.

Q. How long will it take me to complete the online application?

A. We've designed our short online application with your busy schedule in mind. But before you begin, you will need to gather necessary information. Provided you have all of the information on hand, you can complete the application in about 15 minutes.

Apply Now!

Click here to apply online from our web site.If you have any questions or would like to apply over the phone, please call our merchant services department on 866-941-0284 or email