Interspire Product Knowledge Base

When I create a page in my control panel and try to view it on my website, I get a page not found, 404 error or see an "Internal Server Error" (500) error.

This is normally a problem with the .htaccess file in the main directory of where you have the product installed. Depending on your web server's configuration you may need to consult your web host to fix this problem.

Here are some tips to try:

1. Some web servers don't understand the "Options" directive in a .htaccess file, so edit the .htaccess file in your root folder and remove the following line:
Options -MultiViews -Indexes +FollowSymlinks

2. Try removing the various <IfModule> blocks, making sure you delete the starting block, content in between and the final </IfModule> block

3. Your web server might not "understand" the .htaccess file, which is required to view your website so contacting your web host may help.

4. If you have a .htaccess file from a previous version of the product, make sure you delete it and upload the latest .htaccess file