Interspire Product Knowledge Base

Completing this is a fairly straight forward process that you can accomplish with the steps given below.

1. Download all the files of your current installation
2. Use a tool such as phpMyAdmin (generally available through your hosting control panel, cPanel or Plesk) to make a complete database backup
3. Upload the files to your new server
4. Import the database backup from step 2 into the new database server. Again you should be able to do this through phpMyAdmin, unless you have a large database. Should this be the case most hosts will import the database for you if you provide them with the file. Its a process that literally takes a few minutes for them.
   
5. Edit the /admin/includes/config.php file and update the database details and other details such as the site URL. The database details will appear like this:

 

    $GLOBALS["AL_CFG"]["dbUser"] = 'username';
    $GLOBALS["AL_CFG"]["dbPass"] = 'password';
    $GLOBALS["AL_CFG"]["dbDatabase"] = 'articles_db';
    $GLOBALS["AL_CFG"]["dbServer"] = 'localhost';

If you run into any issues, or if you just aren't sure about completing it, just login to our client area and post a support ticket.