Interspire Product Knowledge Base

If you have received this error message then you need to have your  host install the PHP-IMAP module for you on your server. Interspire Email Marketer needs this module to be able to process bounced emails.

---

Watch the step-by-step bounce processing video tutorial

Bounce Processing Video Tutorial

If you'd prefer to watch a step-by-step tutorial which shows how to configure bounce processing (including advanced settings), process bounces automatically and manually through a normal email account and through a Gmail account, as well as how to setup cron then click the image above. Rick Carlile, Interspire's user education manager will guide you through the complete process in a simple to understand format.