Your customer can login normally to SiteCenter and his files are shown in the File Manager.
However, when you try to edit a file, you get the following error:
An error occured while trying to connect to your FTP host: Unable to download file: fine_food.html from /public_html/
This happens because PHP is not allowed to save on these directories:
[your_SiteCenter_install]/admin/temp
[your_SiteCenter_install]/temp
To solve this, you can use Filezilla or you FTP client to change the permissions on these folders to 0777. This should allow PHP to save on these directories.

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