http://www.interspire.com/support/kb en-us http://www.interspire.com/support/kb ActiveKB NX support@interspire.com Sat, 21 Nov 2009 13:00:21 CST 20 http://www.interspire.com/support/kb/questions/38/ http://www.interspire.com/support/kb/questions/38/ Interspire code is open for editing (not licensed as open source) and can be modified for internal use only. Our products do not operate under a standard open source license and are commercial in ... Eddie Machaalani Thu, 13 Aug 2009 07:02:11 GMT http://www.interspire.com/support/kb/questions/40/ http://www.interspire.com/support/kb/questions/40/ Yes, we offer installation for all our products. Simply post a support ticket after your purchase with your URL, FTP and Database details (If required) and we'll take care of the rest.Installation ... Eddie Machaalani Fri, 12 Jun 2009 01:28:14 GMT http://www.interspire.com/support/kb/questions/785/ http://www.interspire.com/support/kb/questions/785/ To upgrade Interspire Website Publisher to an new release (e.g. 4.5.0 to 4.5.1) follow these instructions:Visit your client area at http://www.interspire.com/clientarea/Download the zip package fo ... Jordie Bodlay Tue, 05 May 2009 23:50:28 GMT http://www.interspire.com/support/kb/questions/92/ http://www.interspire.com/support/kb/questions/92/ We use TinyMCE by Moxicode. It's a great open source WYSIWYG HTML editor which is extremely stable and reliable. It's cross browser, XHTML compatible and has a whole host of great features. Eddie Machaalani Sun, 22 Feb 2009 22:37:22 GMT http://www.interspire.com/support/kb/questions/61/ http://www.interspire.com/support/kb/questions/61/ No. You can create an unlimited amount of content types and items based on those content types, regardless of which edition you purchase. Eddie Machaalani Sun, 22 Feb 2009 22:36:37 GMT http://www.interspire.com/support/kb/questions/152/ http://www.interspire.com/support/kb/questions/152/ Yes. Interspire Website Publisher supports any and all third party advertising and analytics packages on the market. To add support for Google AdWords, login to your website's control panel and ch ... Eddie Machaalani Sun, 22 Feb 2009 22:34:23 GMT http://www.interspire.com/support/kb/questions/189/ http://www.interspire.com/support/kb/questions/189/ Yes, Interspire Website Publisher contains a folder called language/en-US which contains all of the language files used inside the application.The frontend.ini file contains all the preset text ... Eddie Machaalani Sun, 22 Feb 2009 22:31:58 GMT http://www.interspire.com/support/kb/questions/112/ http://www.interspire.com/support/kb/questions/112/ At the moment it's possible to import data from Interspire Website Publisher 4.5 and earlier, however we are currently working on importers for Wordpress, Joomla and other content management syste ... Eddie Machaalani Sun, 22 Feb 2009 22:24:03 GMT http://www.interspire.com/support/kb/questions/82/ http://www.interspire.com/support/kb/questions/82/ You can retrieve the user user guides for the individual applications from the Documentation link on their individual pages on the Interspire website.The unbranded/white label user guides are only ... Eddie Machaalani Sun, 01 Feb 2009 22:26:53 GMT http://www.interspire.com/support/kb/questions/253/ http://www.interspire.com/support/kb/questions/253/ Each license of Interspire Website Publisher can only be used on one website. You will need to purchase an additional license to use Interspire Website Publisher on another website.When purchasin ... Eddie Machaalani Wed, 07 Jan 2009 23:33:20 GMT http://www.interspire.com/support/kb/questions/71/ http://www.interspire.com/support/kb/questions/71/ Absolutely, We love customer input, ideas, and suggestions.You can submit at http://ideas.interspire.com/ or our forum: http://www.interspire.com/forum/Alternatively, please feel free to contact ... Eddie Machaalani Thu, 13 Nov 2008 13:31:18 GMT http://www.interspire.com/support/kb/questions/595/ http://www.interspire.com/support/kb/questions/595/ Yes. We understand the staging process involved when developing a website for a client or on behalf of your company and our licensing system accomodates this.If you purchase any of our products an ... Eddie Machaalani Mon, 20 Oct 2008 01:30:24 GMT http://www.interspire.com/support/kb/questions/33/ http://www.interspire.com/support/kb/questions/33/ Due to the nature of the product, we cannot offer trial versions. We do however have an online demo, and we offer a 60 day, 100% Money back gaurantee, so if you do have any problems or concerns, ... Eddie Machaalani Mon, 20 Oct 2008 01:29:03 GMT http://www.interspire.com/support/kb/questions/32/ http://www.interspire.com/support/kb/questions/32/ Product updates (which include bug fixes) are generally released every 4-8 weeks. Product upgrades (which include new features) are generally released every 2-6 months. When you purchase an Inter ... Eddie Machaalani Mon, 20 Oct 2008 00:39:32 GMT http://www.interspire.com/support/kb/questions/3/ http://www.interspire.com/support/kb/questions/3/ Yes, all Interspire products are installed directly on your web server, which means no monthly fees and no transaction, email fees etc. Each product has a simple step by step installation proces ... Eddie Machaalani Thu, 03 Apr 2008 06:09:07 GMT http://www.interspire.com/support/kb/questions/121/ http://www.interspire.com/support/kb/questions/121/ Yes, Interspire Website Publisher has in built support for changing character set information via the settings page. If you don't see this in your settings page, it means you'll need to upgrade to ... Eddie Machaalani Wed, 19 Mar 2008 20:58:25 GMT http://www.interspire.com/support/kb/questions/685/ http://www.interspire.com/support/kb/questions/685/ This error is most commonly caused by something inside the .htaccess file. If a server has restrictions on what you can have in the file and it detects something it doesn't like, it'll throw a "50 ... Eddie Machaalani Tue, 08 Jan 2008 03:20:24 GMT http://www.interspire.com/support/kb/questions/627/ http://www.interspire.com/support/kb/questions/627/ This is most likely because you have cache turned on in Interspire Website Publisher. To clear the cache, or turn it off, login to your control panel and go to the Settings Page. Click on the 'Mis ... Eddie Machaalani Mon, 19 Nov 2007 05:44:58 GMT http://www.interspire.com/support/kb/questions/479/ http://www.interspire.com/support/kb/questions/479/ Yes, Interspire Website Publisher can be run as a standalone application to run your entire website, or you can install it and integrate it into your existing website.When installing the applicati ... Scott Tedmanson Tue, 03 Jul 2007 06:40:32 GMT http://www.interspire.com/support/kb/questions/31/ http://www.interspire.com/support/kb/questions/31/ We no longer offer educational discounts, however we still do offer a 50% non-profit organization discount depending on the organizations line of work.Often we also donate our software to various ... Eddie Machaalani Thu, 12 Apr 2007 06:59:36 GMT http://www.interspire.com/support/kb/questions/229/ http://www.interspire.com/support/kb/questions/229/ Yes, Interspire Website Publisher can be used to run and manage an entire website as it allows you to create multiple different content sections, such as Articles, News, Blogs and Pages. It automa ... Eddie Machaalani Thu, 01 Mar 2007 04:52:12 GMT http://www.interspire.com/support/kb/questions/41/ http://www.interspire.com/support/kb/questions/41/ Yes, Interspire Website Publisher can be modified to match your design, look and feel. It uses a very flexible template system that's easy to customize and modify.Please see the Interspire Websi ... Eddie Machaalani Wed, 08 Nov 2006 01:05:08 GMT http://www.interspire.com/support/kb/questions/70/ http://www.interspire.com/support/kb/questions/70/ Unfortunately we do not provide custom development services. We believe that we have become one of the leading development firms in our space by focusing on the improvement of our products as o ... Eddie Machaalani Sun, 16 Jul 2006 21:19:55 GMT http://www.interspire.com/support/kb/questions/69/ http://www.interspire.com/support/kb/questions/69/ In the past, we offered different language versions of some of our software, but we have now discontinued our PERL, Cold Fusion, ASP and .NET products due to low demand and high production costs ... Eddie Machaalani Sun, 16 Jul 2006 21:19:43 GMT http://www.interspire.com/support/kb/questions/57/ http://www.interspire.com/support/kb/questions/57/ We accept both check and direct wire transfers. For more information regarding these forms of payment, please contact us. Eddie Machaalani Sun, 16 Jul 2006 21:19:16 GMT http://www.interspire.com/support/kb/questions/55/ http://www.interspire.com/support/kb/questions/55/ No. All Interspire products don't require a dedicated server, and shared hosting environments will suffice. Please see the requirements page however, to make sure your web host meets the require ... Eddie Machaalani Sun, 16 Jul 2006 21:19:07 GMT http://www.interspire.com/support/kb/questions/39/ http://www.interspire.com/support/kb/questions/39/ The license you purchase is a lifetime license, and you do NOT need to pay license fees at any time after your purchase. There are no additional monthly or yearly fees to use the software. Eddie Machaalani Sun, 16 Jul 2006 21:18:29 GMT http://www.interspire.com/support/kb/questions/37/ http://www.interspire.com/support/kb/questions/37/ No, all Interspire products are completely self contained and require no outside plug-in's or add-ons. Eddie Machaalani Sun, 16 Jul 2006 21:18:05 GMT http://www.interspire.com/support/kb/questions/34/ http://www.interspire.com/support/kb/questions/34/ Upon purchase, you will receive an instant notification via email with the download details of your product, as well as access to the Interspire client area, where you can download your software ... Eddie Machaalani Sun, 16 Jul 2006 21:17:49 GMT http://www.interspire.com/support/kb/questions/54/ http://www.interspire.com/support/kb/questions/54/ No, you do not need root access to install any Interspire product, just FTP access. Eddie Machaalani Wed, 12 Jul 2006 03:14:50 GMT http://www.interspire.com/support/kb/questions/36/ http://www.interspire.com/support/kb/questions/36/ Please see the Interspire Website Publisher 'requirements' page for more details. http://www.interspire.com/websitepublisher/requirements.php Eddie Machaalani Mon, 15 May 2006 17:02:32 GMT