http://www.interspire.com/support/kb en-us http://www.interspire.com/support/kb ActiveKB NX support@interspire.com Sat, 21 Nov 2009 13:02:24 CST 20 http://www.interspire.com/support/kb/questions/38/ http://www.interspire.com/support/kb/questions/38/ Interspire code is open for editing (not licensed as open source) and can be modified for internal use only. Our products do not operate under a standard open source license and are commercial in ... Eddie Machaalani Thu, 13 Aug 2009 07:02:11 GMT http://www.interspire.com/support/kb/questions/71/ http://www.interspire.com/support/kb/questions/71/ Absolutely, We love customer input, ideas, and suggestions.You can submit at http://ideas.interspire.com/ or our forum: http://www.interspire.com/forum/Alternatively, please feel free to contact ... Eddie Machaalani Thu, 13 Nov 2008 13:31:18 GMT http://www.interspire.com/support/kb/questions/595/ http://www.interspire.com/support/kb/questions/595/ Yes. We understand the staging process involved when developing a website for a client or on behalf of your company and our licensing system accomodates this.If you purchase any of our products an ... Eddie Machaalani Mon, 20 Oct 2008 01:30:24 GMT http://www.interspire.com/support/kb/questions/33/ http://www.interspire.com/support/kb/questions/33/ Due to the nature of the product, we cannot offer trial versions. We do however have an online demo, and we offer a 60 day, 100% Money back gaurantee, so if you do have any problems or concerns, ... Eddie Machaalani Mon, 20 Oct 2008 01:29:03 GMT http://www.interspire.com/support/kb/questions/32/ http://www.interspire.com/support/kb/questions/32/ Product updates (which include bug fixes) are generally released every 4-8 weeks. Product upgrades (which include new features) are generally released every 2-6 months. When you purchase an Inter ... Eddie Machaalani Mon, 20 Oct 2008 00:39:32 GMT http://www.interspire.com/support/kb/questions/3/ http://www.interspire.com/support/kb/questions/3/ Yes, all Interspire products are installed directly on your web server, which means no monthly fees and no transaction, email fees etc. Each product has a simple step by step installation proces ... Eddie Machaalani Thu, 03 Apr 2008 06:09:07 GMT http://www.interspire.com/support/kb/questions/31/ http://www.interspire.com/support/kb/questions/31/ We no longer offer educational discounts, however we still do offer a 50% non-profit organization discount depending on the organizations line of work.Often we also donate our software to various ... Eddie Machaalani Thu, 12 Apr 2007 06:59:36 GMT http://www.interspire.com/support/kb/questions/193/ http://www.interspire.com/support/kb/questions/193/ Can this product be easily translated into various languages? All preset text in Trackpoint is stored in 1 file, located at:/language/language.phpThis file can be edited in any text editor. Here i ... Eddie Machaalani Tue, 16 Jan 2007 00:20:37 GMT http://www.interspire.com/support/kb/questions/88/ http://www.interspire.com/support/kb/questions/88/ Inside the TrackPoint folder, there should be a file located in the language folder, called language.php, open that file up in a text editor. You'll see a setting there called currency symbol ... Eddie Machaalani Wed, 19 Jul 2006 06:50:40 GMT http://www.interspire.com/support/kb/questions/70/ http://www.interspire.com/support/kb/questions/70/ Unfortunately we do not provide custom development services. We believe that we have become one of the leading development firms in our space by focusing on the improvement of our products as o ... Eddie Machaalani Sun, 16 Jul 2006 21:19:55 GMT http://www.interspire.com/support/kb/questions/69/ http://www.interspire.com/support/kb/questions/69/ In the past, we offered different language versions of some of our software, but we have now discontinued our PERL, Cold Fusion, ASP and .NET products due to low demand and high production costs ... Eddie Machaalani Sun, 16 Jul 2006 21:19:43 GMT http://www.interspire.com/support/kb/questions/57/ http://www.interspire.com/support/kb/questions/57/ We accept both check and direct wire transfers. For more information regarding these forms of payment, please contact us. Eddie Machaalani Sun, 16 Jul 2006 21:19:16 GMT http://www.interspire.com/support/kb/questions/55/ http://www.interspire.com/support/kb/questions/55/ No. All Interspire products don't require a dedicated server, and shared hosting environments will suffice. Please see the requirements page however, to make sure your web host meets the require ... Eddie Machaalani Sun, 16 Jul 2006 21:19:07 GMT http://www.interspire.com/support/kb/questions/39/ http://www.interspire.com/support/kb/questions/39/ The license you purchase is a lifetime license, and you do NOT need to pay license fees at any time after your purchase. There are no additional monthly or yearly fees to use the software. Eddie Machaalani Sun, 16 Jul 2006 21:18:29 GMT http://www.interspire.com/support/kb/questions/37/ http://www.interspire.com/support/kb/questions/37/ No, all Interspire products are completely self contained and require no outside plug-in's or add-ons. Eddie Machaalani Sun, 16 Jul 2006 21:18:05 GMT http://www.interspire.com/support/kb/questions/34/ http://www.interspire.com/support/kb/questions/34/ Upon purchase, you will receive an instant notification via email with the download details of your product, as well as access to the Interspire client area, where you can download your software ... Eddie Machaalani Sun, 16 Jul 2006 21:17:49 GMT http://www.interspire.com/support/kb/questions/54/ http://www.interspire.com/support/kb/questions/54/ No, you do not need root access to install any Interspire product, just FTP access. Eddie Machaalani Wed, 12 Jul 2006 03:14:50 GMT