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	<title>Interspire Product Knowledge Base - Support and Technical Questions</title>
	<link>http://www.interspire.com/support/kb</link>
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	<webMaster>support@interspire.com</webMaster>
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		<guid>http://www.interspire.com/support/kb/questions/153/</guid>
		<title>Can I change the domain name where my product is licensed to?</title>
		<link>http://www.interspire.com/support/kb/questions/153/</link>
		<description> Yes. We allow one license key change per product. To change the domain where your product is licensed to, please login to our client area and send through a support ticket. In the ticket, please  ...</description>
		<author>Allan Shone</author>
		<pubDate>Thu, 16 Apr 2009 01:01:55 GMT</pubDate>
	</item>
	<item>
		<guid>http://www.interspire.com/support/kb/questions/1064/</guid>
		<title>Interspire WebEdit Release Notes and Changelog</title>
		<link>http://www.interspire.com/support/kb/questions/1064/</link>
		<description>WebEdit NX 1.3.11 (29th July 2008)---------------------------------------- Sets the WYSIWYG location differently.- Added the Document Root and WebEdit URL settings to the install  process. The Web ...</description>
		<author>Mitchell Harper</author>
		<pubDate>Thu, 15 Jan 2009 00:30:13 GMT</pubDate>
	</item>
	<item>
		<guid>http://www.interspire.com/support/kb/questions/411/</guid>
		<title>I am getting the following MySQL error when installing or upgrading: An error occurred while trying to connect to your MySQL database: Access denied for user &#039;xxxxx&#039;@&#039;localhost&#039; - why?</title>
		<link>http://www.interspire.com/support/kb/questions/411/</link>
		<description>Do you use CPanel to create your MySQL users? If so you may have forgot to assign that user to your Interspire Email Marketer database. Don&#039;t worry though - it&#039;s a common problem and it&#039;s more to  ...</description>
		<author>Allan Shone</author>
		<pubDate>Fri, 02 May 2008 05:15:34 GMT</pubDate>
	</item>
	<item>
		<guid>http://www.interspire.com/support/kb/questions/795/</guid>
		<title>Buttons in the WebEdit WYSIWYG Editor</title>
		<link>http://www.interspire.com/support/kb/questions/795/</link>
		<description>These are all the buttons that can be used in the WebEdit WYSIWYG editor:  Saves the current file and keeps on editing.  Saves the current file and exists the editor.  Sends the file for review. O ...</description>
		<author>Fulvio Oliveira</author>
		<pubDate>Tue, 01 Apr 2008 06:07:00 GMT</pubDate>
	</item>
	<item>
		<guid>http://www.interspire.com/support/kb/questions/765/</guid>
		<title>I&#039;m getting question marks on the files I edit</title>
		<link>http://www.interspire.com/support/kb/questions/765/</link>
		<description>The question marks are a clash between the character set used by your website files and the character set used by your server.This does not have to do with the &amp;lt;meta&amp;gt; character set definitio ...</description>
		<author>Fulvio Oliveira</author>
		<pubDate>Wed, 12 Mar 2008 22:33:14 GMT</pubDate>
	</item>
	<item>
		<guid>http://www.interspire.com/support/kb/questions/750/</guid>
		<title>How do I move WebEdit to another folder?</title>
		<link>http://www.interspire.com/support/kb/questions/750/</link>
		<description>&quot;I have installed WebEdit on www.mydomain.com/webedit, but now I want it to be at www.mydomain.com/cms/edit. How do I do that?&quot;Step 1.Using your FTP program, rename the whole WebEdit folder to whe ...</description>
		<author>Fulvio Oliveira</author>
		<pubDate>Tue, 04 Mar 2008 00:12:19 GMT</pubDate>
	</item>
	<item>
		<guid>http://www.interspire.com/support/kb/questions/749/</guid>
		<title>What is an Included File Type?</title>
		<link>http://www.interspire.com/support/kb/questions/749/</link>
		<description>An included file type is an HTML snippet. It is a fragment of HTML that will be included in another file.Included files are editable in the WebEdit WYSIWYG considering that:1. the HTML code it con ...</description>
		<author>Fulvio Oliveira</author>
		<pubDate>Tue, 04 Mar 2008 00:01:01 GMT</pubDate>
	</item>
	<item>
		<guid>http://www.interspire.com/support/kb/questions/748/</guid>
		<title>How do I define an Included File Type?</title>
		<link>http://www.interspire.com/support/kb/questions/748/</link>
		<description>To define an Included File type:1. log in to your admin area: www.yoursite.com/webedit/admin ;2. either edit a user or create a new user;3. click Advanced Settings;4. enter the file extensions in  ...</description>
		<author>Fulvio Oliveira</author>
		<pubDate>Mon, 03 Mar 2008 23:53:49 GMT</pubDate>
	</item>
	<item>
		<guid>http://www.interspire.com/support/kb/questions/747/</guid>
		<title>The buttons Save, Save and Exit, Cancel do not show in the editor</title>
		<link>http://www.interspire.com/support/kb/questions/747/</link>
		<description>This happens when the WebEdit URL is not properly set in the WebEdit settings.To change the WebEdit URL:1. login to your admin area - www.yoursite.com/webedit/admin2. click Settings3. under Site S ...</description>
		<author>Fulvio Oliveira</author>
		<pubDate>Mon, 03 Mar 2008 03:56:35 GMT</pubDate>
	</item>
	<item>
		<guid>http://www.interspire.com/support/kb/questions/746/</guid>
		<title>Warning: Unknown: Failed to write session data (files)</title>
		<link>http://www.interspire.com/support/kb/questions/746/</link>
		<description>This information applies to WebEdit NX 1.3 and above.This error message means that WebEdit cannot create the session files properly.The folder admin/temp needs to be writable by PHP so the session ...</description>
		<author>Fulvio Oliveira</author>
		<pubDate>Mon, 03 Mar 2008 03:34:34 GMT</pubDate>
	</item>
	<item>
		<guid>http://www.interspire.com/support/kb/questions/622/</guid>
		<title>WebEdit NX User Account Types</title>
		<link>http://www.interspire.com/support/kb/questions/622/</link>
		<description>WebEdit NX has 2 account types: user and administrator. This table shows what each of them can do.



action
User 
Administrator 

login to the adminstration area(www.yourdomain.com/webedi ...</description>
		<author>Fulvio Oliveira</author>
		<pubDate>Thu, 28 Feb 2008 05:49:20 GMT</pubDate>
	</item>
	<item>
		<guid>http://www.interspire.com/support/kb/questions/583/</guid>
		<title>Where can I find the Unbranded User Guide for WebEdit?</title>
		<link>http://www.interspire.com/support/kb/questions/583/</link>
		<description>The Unbranded User Guide for WebEdit NX can be found in your client area, under User Guides.To login to your client area go to www.interspire.com/clientarea</description>
		<author>Fulvio Oliveira</author>
		<pubDate>Thu, 20 Sep 2007 03:51:28 GMT</pubDate>
	</item>
	<item>
		<guid>http://www.interspire.com/support/kb/questions/136/</guid>
		<title>How do I check the status of a support ticket i&#039;ve submitted?</title>
		<link>http://www.interspire.com/support/kb/questions/136/</link>
		<description>The best way to view the status of an inquiry you have submitted is by finding the confirmation email that was automatically sent to you at the time you submitted it.  If you can&#039;t find this email ...</description>
		<author>Rodney Amato</author>
		<pubDate>Tue, 10 Jul 2007 08:52:59 GMT</pubDate>
	</item>
	<item>
		<guid>http://www.interspire.com/support/kb/questions/174/</guid>
		<title>How do I copy and paste in the wysiwyg in FireFox ?</title>
		<link>http://www.interspire.com/support/kb/questions/174/</link>
		<description>Step 1. 
Type in about:config into the URL bar in your FireFox browser and press enter.
Step 2. Scroll down until you see the following option in the list:
&quot;signed.applets.codebase_principal_su ...</description>
		<author>Allan Shone</author>
		<pubDate>Tue, 10 Jul 2007 06:47:24 GMT</pubDate>
	</item>
	<item>
		<guid>http://www.interspire.com/support/kb/questions/288/</guid>
		<title>I receive a PHP warning: &quot;Notice: A session had already been started - ignoring session_start()&quot;. How do I fix this?</title>
		<link>http://www.interspire.com/support/kb/questions/288/</link>
		<description>This problem occurs when your PHP.INI file has session.autostart turned on. You&#039;ll need to turn this off by:1. Editing your PHP.INI file and setting it to off -- or contacting your web hosting pro ...</description>
		<author>Allan Shone</author>
		<pubDate>Tue, 10 Jul 2007 06:46:09 GMT</pubDate>
	</item>
	<item>
		<guid>http://www.interspire.com/support/kb/questions/270/</guid>
		<title>Can I get 2 license keys? I need one for my development server and one for our production server.</title>
		<link>http://www.interspire.com/support/kb/questions/270/</link>
		<description>Sure. By default we only provide you with one license key when you purchase but you can post a support ticket asking for a license key for your development server. (Or production depending on whic ...</description>
		<author>Allan Shone</author>
		<pubDate>Tue, 03 Jul 2007 07:38:30 GMT</pubDate>
	</item>
	<item>
		<guid>http://www.interspire.com/support/kb/questions/231/</guid>
		<title>Do I need to use a specific template for WebEdit or can I use my own?</title>
		<link>http://www.interspire.com/support/kb/questions/231/</link>
		<description>WebEdit doesn&#039;t require a template to work, so you are free to use any HTML template for your website.Essentially, WebEdit is a HTML editor just like Microsoft Frontpage or Adobe Dreamweaver and c ...</description>
		<author>Eddie Machaalani</author>
		<pubDate>Thu, 15 Mar 2007 09:44:18 GMT</pubDate>
	</item>
	<item>
		<guid>http://www.interspire.com/support/kb/questions/175/</guid>
		<title>Why can I only upload files that are smaller than 2 Megs ?</title>
		<link>http://www.interspire.com/support/kb/questions/175/</link>
		<description>2 megs is the default limit imposed by php in its configuration file (php.ini) . To increase this you will need to locate your php.ini file. The most reliable way to do this is to create a file on ...</description>
		<author>Eddie Machaalani</author>
		<pubDate>Wed, 22 Nov 2006 23:39:19 GMT</pubDate>
	</item>
	<item>
		<guid>http://www.interspire.com/support/kb/questions/115/</guid>
		<title>I receive this error message when running WebEdit:</title>
		<link>http://www.interspire.com/support/kb/questions/115/</link>
		<description>If you receive this error message when running WebEdit:

Security Alert! The PHP CGI cannot be accessed directly. 
This PHP CGI binary was compiled with force-cgi-redirect enabled. This
means  ...</description>
		<author>Eddie Machaalani</author>
		<pubDate>Wed, 19 Jul 2006 06:52:17 GMT</pubDate>
	</item>
	<item>
		<guid>http://www.interspire.com/support/kb/questions/83/</guid>
		<title>I know that you are able to hide directories from users, but what is the best way to hide files from users of the editor?</title>
		<link>http://www.interspire.com/support/kb/questions/83/</link>
		<description>The best way to hide files is to use a unique file extension for the files that 
you want them to see and the ones that you want to hide. If the file extension 
is different, you can then add th ...</description>
		<author>Eddie Machaalani</author>
		<pubDate>Wed, 19 Jul 2006 06:50:11 GMT</pubDate>
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