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	<title>Interspire Product Knowledge Base - Customer Service</title>
	<link>http://www.interspire.com/support/kb</link>
	<description />
	<language>en-us</language>
	<copyright>http://www.interspire.com/support/kb</copyright>
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	<webMaster>support@interspire.com</webMaster>
	<lastBuildDate>Fri, 20 Nov 2009 22:49:48 CST</lastBuildDate>
	<ttl>20</ttl>
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		<guid>http://www.interspire.com/support/kb/questions/1060/</guid>
		<title>How can I check my web server for compatibility with Interspire products?</title>
		<link>http://www.interspire.com/support/kb/questions/1060/</link>
		<description>Before installing any Interspire product, we recommend checking to make sure your web server is 100% compatible and configured. To do so, follow these simple steps:Download our compatibility check ...</description>
		<author>Mitchell Harper</author>
		<pubDate>Thu, 15 Jan 2009 00:01:36 GMT</pubDate>
	</item>
	<item>
		<guid>http://www.interspire.com/support/kb/questions/595/</guid>
		<title>Can I have an additional license key for our test server before going live?</title>
		<link>http://www.interspire.com/support/kb/questions/595/</link>
		<description>Yes. We understand the staging process involved when developing a website for a client or on behalf of your company and our licensing system accomodates this.If you purchase any of our products an ...</description>
		<author>Eddie Machaalani</author>
		<pubDate>Mon, 20 Oct 2008 01:30:24 GMT</pubDate>
	</item>
	<item>
		<guid>http://www.interspire.com/support/kb/questions/607/</guid>
		<title>How much time after I purchase will it take to receive my product?</title>
		<link>http://www.interspire.com/support/kb/questions/607/</link>
		<description>The purchase process is all automatic, if you&#039;re purchasing for the first time you will be sent an email for login details to our client area and if you&#039;ve purchased before you will already have t ...</description>
		<author>Allan Shone</author>
		<pubDate>Thu, 18 Oct 2007 07:26:25 GMT</pubDate>
	</item>
	<item>
		<guid>http://www.interspire.com/support/kb/questions/609/</guid>
		<title>How do I download the product?</title>
		<link>http://www.interspire.com/support/kb/questions/609/</link>
		<description>To download the product, just login to our client area and click on the Download Products link in the right-hand menu, then the Zip icon for the product you wish to download.</description>
		<author>Allan Shone</author>
		<pubDate>Thu, 18 Oct 2007 07:26:06 GMT</pubDate>
	</item>
	<item>
		<guid>http://www.interspire.com/support/kb/questions/604/</guid>
		<title>How do I request a product installation?</title>
		<link>http://www.interspire.com/support/kb/questions/604/</link>
		<description>To request a product installation, login to the client area.Click on the installation request link and follow the instructions to provide us with the information we need.Once that&#039;s been completed ...</description>
		<author>Eddie Machaalani</author>
		<pubDate>Fri, 12 Oct 2007 03:13:57 GMT</pubDate>
	</item>
	<item>
		<guid>http://www.interspire.com/support/kb/questions/603/</guid>
		<title>How do I upgrade my product to the latest version?</title>
		<link>http://www.interspire.com/support/kb/questions/603/</link>
		<description>To upgrade your product to the latest version, download the latest version from the client area (click on the Get products link) and follow the upgrade instructions for the particular product.If y ...</description>
		<author>Eddie Machaalani</author>
		<pubDate>Fri, 12 Oct 2007 02:20:22 GMT</pubDate>
	</item>
	<item>
		<guid>http://www.interspire.com/support/kb/questions/602/</guid>
		<title>I have a feature request for one of your products. Where can I send it?</title>
		<link>http://www.interspire.com/support/kb/questions/602/</link>
		<description>You can either post the feature request in our forum or contact us.</description>
		<author>Eddie Machaalani</author>
		<pubDate>Fri, 12 Oct 2007 02:15:37 GMT</pubDate>
	</item>
	<item>
		<guid>http://www.interspire.com/support/kb/questions/600/</guid>
		<title>Where do I get my product license key?</title>
		<link>http://www.interspire.com/support/kb/questions/600/</link>
		<description>All product license keys can be generated from the client area. To login, use the email address and password you used to purchase. If you don&#039;t have your password, click on the &quot;Forgot my password ...</description>
		<author>Eddie Machaalani</author>
		<pubDate>Fri, 12 Oct 2007 02:09:41 GMT</pubDate>
	</item>
	<item>
		<guid>http://www.interspire.com/support/kb/questions/289/</guid>
		<title>What do you mean by FTP details?</title>
		<link>http://www.interspire.com/support/kb/questions/289/</link>
		<description>FTP stands for File Transfer Protocol.When we ask for FTP details we are asking for a way to log into your server so that we can access the application files for a support request, or upload the f ...</description>
		<author>Eddie Machaalani</author>
		<pubDate>Tue, 17 Jul 2007 06:09:14 GMT</pubDate>
	</item>
	<item>
		<guid>http://www.interspire.com/support/kb/questions/394/</guid>
		<title>I&#039;ve posted a support ticket but haven&#039;t received a response from you.</title>
		<link>http://www.interspire.com/support/kb/questions/394/</link>
		<description>We reply to each and every email we receive as fast as we possibly can. Depending on your timezone (our development and support happens in our Sydney office, GMT+10) you can expect to receive a re ...</description>
		<author>Scott Tedmanson</author>
		<pubDate>Thu, 17 May 2007 05:36:31 GMT</pubDate>
	</item>
	<item>
		<guid>http://www.interspire.com/support/kb/questions/316/</guid>
		<title>Can I pay you using a moneybookers account?</title>
		<link>http://www.interspire.com/support/kb/questions/316/</link>
		<description>Sure, our Money bookers email address is sales [at] interspire.com. Once you&#039;ve made payment please send an email to help [at] interspire.com with your order details so we can process your order a ...</description>
		<author>Eddie Machaalani</author>
		<pubDate>Mon, 16 Apr 2007 01:48:46 GMT</pubDate>
	</item>
	<item>
		<guid>http://www.interspire.com/support/kb/questions/257/</guid>
		<title>Do you have an email newsletter?</title>
		<link>http://www.interspire.com/support/kb/questions/257/</link>
		<description>Yes, we do have an email newsletter that we send out once a month. This newsletter includes articles and tutorials on web design, internet marketing, email marketing. It also features news about o ...</description>
		<author>Eddie Machaalani</author>
		<pubDate>Thu, 29 Mar 2007 05:09:22 GMT</pubDate>
	</item>
	<item>
		<guid>http://www.interspire.com/support/kb/questions/256/</guid>
		<title>Where are your free website, newsletter and logo templates?</title>
		<link>http://www.interspire.com/support/kb/questions/256/</link>
		<description>You can find our free website, newsletter and logo templates here:http://www.interspire.com/templates/</description>
		<author>Eddie Machaalani</author>
		<pubDate>Thu, 29 Mar 2007 05:04:51 GMT</pubDate>
	</item>
	<item>
		<guid>http://www.interspire.com/support/kb/questions/200/</guid>
		<title>Can I use MSSQL instead of MySQL?</title>
		<link>http://www.interspire.com/support/kb/questions/200/</link>
		<description>Sorry, currently we only support MySQL or PostgreSQL databases for our products.</description>
		<author>Eddie Machaalani</author>
		<pubDate>Fri, 02 Feb 2007 01:42:54 GMT</pubDate>
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