http://www.interspire.com/support/kb en-us http://www.interspire.com/support/kb ActiveKB NX support@interspire.com Sat, 21 Nov 2009 01:43:54 CST 20 http://www.interspire.com/support/kb/questions/153/ http://www.interspire.com/support/kb/questions/153/ Yes. We allow one license key change per product. To change the domain where your product is licensed to, please login to our client area and send through a support ticket. In the ticket, please ... Allan Shone Thu, 16 Apr 2009 01:01:55 GMT http://www.interspire.com/support/kb/questions/411/ http://www.interspire.com/support/kb/questions/411/ Do you use CPanel to create your MySQL users? If so you may have forgot to assign that user to your Interspire Email Marketer database. Don't worry though - it's a common problem and it's more to ... Allan Shone Fri, 02 May 2008 05:15:34 GMT http://www.interspire.com/support/kb/questions/211/ http://www.interspire.com/support/kb/questions/211/ If PHP and or MySQL are not installed or configured correctly on your dedicated server then we can generally point you in the right direction to get them fixed / installed using free information a ... Allan Shone Mon, 25 Feb 2008 03:47:59 GMT http://www.interspire.com/support/kb/questions/626/ http://www.interspire.com/support/kb/questions/626/ This can often be caused by something called 'mod_security' installed on your server. This can stop TrackPoint from being hit because of the URL. Basically your website gives TrackPoint this UR ... Scott Tedmanson Mon, 19 Nov 2007 02:38:43 GMT http://www.interspire.com/support/kb/questions/288/ http://www.interspire.com/support/kb/questions/288/ This problem occurs when your PHP.INI file has session.autostart turned on. You'll need to turn this off by:1. Editing your PHP.INI file and setting it to off -- or contacting your web hosting pro ... Allan Shone Tue, 10 Jul 2007 06:46:09 GMT http://www.interspire.com/support/kb/questions/270/ http://www.interspire.com/support/kb/questions/270/ Sure. By default we only provide you with one license key when you purchase but you can post a support ticket asking for a license key for your development server. (Or production depending on whic ... Allan Shone Tue, 03 Jul 2007 07:38:30 GMT http://www.interspire.com/support/kb/questions/294/ http://www.interspire.com/support/kb/questions/294/ Sure. See the attached file below. Allan Shone Tue, 03 Jul 2007 07:35:53 GMT http://www.interspire.com/support/kb/questions/219/ http://www.interspire.com/support/kb/questions/219/ Yes, TrackPoint works just fine with PHP5 and doesn't require any changes or modifications to work, it works fine straight 'out of the box'. Eddie Machaalani Mon, 26 Feb 2007 00:28:10 GMT