http://www.interspire.com/support/kb en-us http://www.interspire.com/support/kb ActiveKB NX support@interspire.com Sat, 21 Nov 2009 03:56:12 CST 20 http://www.interspire.com/support/kb/questions/94/ http://www.interspire.com/support/kb/questions/94/ Of course. Interspire Email Marketer supports sending of automatic sequential emails that are triggered when a user subscribes, sent in specific time intervals, eg. After 1 hour, or after 2 days ... Scott Tedmanson Tue, 04 Nov 2008 03:33:23 GMT http://www.interspire.com/support/kb/questions/52/ http://www.interspire.com/support/kb/questions/52/ Yes, such automated emails are referred to as Autoresponders. Interspire Email Marketer allows unlimited autoresponders that can be setup to send emails after a user signs up to the newsletter a ... Rodney Amato Tue, 04 Nov 2008 03:22:23 GMT http://www.interspire.com/support/kb/questions/815/ http://www.interspire.com/support/kb/questions/815/ An autoresponder lets you send an email to your subscribers a specific number of hours or days after they have subscribed to your mailing list. For example, if John signs up to your mailing list t ... Scott Tedmanson Fri, 02 May 2008 07:09:49 GMT http://www.interspire.com/support/kb/questions/170/ http://www.interspire.com/support/kb/questions/170/ Yes, whenever you send a newsletter or autoresponder using Interspire Email Marketer, you will be presented with the option to specify what email addresses you would like to use including the From ... Scott Tedmanson Fri, 02 May 2008 06:30:52 GMT http://www.interspire.com/support/kb/questions/148/ http://www.interspire.com/support/kb/questions/148/ The most common reason for your autoresponders and scheduled newsletters not to be sent out even though you've created them is because you haven't got Cron installed.Cron is a Linux feature where ... Eddie Machaalani Fri, 02 May 2008 06:29:11 GMT http://www.interspire.com/support/kb/questions/492/ http://www.interspire.com/support/kb/questions/492/ This is because you have the application hosted at your site. We need to send people there for any of the Interspire Email Marketer processes to work.You can make the link less obvious by setting ... Scott Tedmanson Fri, 02 May 2008 06:21:02 GMT http://www.interspire.com/support/kb/questions/515/ http://www.interspire.com/support/kb/questions/515/ Cron works by running a file at certain timed intervals. Generally these are set up at about 10 minute intervals by us for Interspire Email Marketer but they can be set to anything you like.When y ... Scott Tedmanson Fri, 02 May 2008 06:18:08 GMT http://www.interspire.com/support/kb/questions/732/ http://www.interspire.com/support/kb/questions/732/ For a full explanation, please see this blog post: http://www.interspire.com/content/blogs/366/ Eddie Machaalani Fri, 02 May 2008 05:50:34 GMT http://www.interspire.com/support/kb/questions/406/ http://www.interspire.com/support/kb/questions/406/ When a cron job triggers a send, Interspire Email Marketer will look to see what contacts are due to be sent the autoresponder or email campaign, then it will check to see which of those contac ... Eddie Machaalani Fri, 02 May 2008 05:37:25 GMT http://www.interspire.com/support/kb/questions/328/ http://www.interspire.com/support/kb/questions/328/ The way autoresponders and CRON work together is this:You set up your auto responders to be sent out at intervals of your choice (immediately, after an hour, after a day etc.)You set up CRON to ru ... Eddie Machaalani Fri, 02 May 2008 05:36:52 GMT http://www.interspire.com/support/kb/questions/342/ http://www.interspire.com/support/kb/questions/342/ Firstly, to be able to use Autoresponders you will need to have CRON or Scheduled Tasks set up on your Server. For instructions on how to do this please read these knowledge base entries on settin ... Scott Tedmanson Fri, 02 May 2008 05:36:18 GMT http://www.interspire.com/support/kb/questions/429/ http://www.interspire.com/support/kb/questions/429/ Yes. When you set up a user, a contact list and again when you are sending out an email you are given the opportunity to set any name and email address that you wish for the contacts to receive ma ... Scott Tedmanson Fri, 02 May 2008 05:34:06 GMT http://www.interspire.com/support/kb/questions/495/ http://www.interspire.com/support/kb/questions/495/ This can happen if you have set the autoresponder to send out after a long delay.Interspire Email Marketer will search all of your current contacts for all contacts that have been on your contact ... Scott Tedmanson Fri, 02 May 2008 05:32:53 GMT http://www.interspire.com/support/kb/questions/399/ http://www.interspire.com/support/kb/questions/399/ If you enable 'Force Unsubscribe' and you do not remember to add an unsubscribe link to the bottom of your emails then Interspire Email Marketer will add this for you.This is simply a failsafe to ... Scott Tedmanson Fri, 02 May 2008 05:30:02 GMT http://www.interspire.com/support/kb/questions/356/ http://www.interspire.com/support/kb/questions/356/ Yes you can.Set up an autoresponder for your contact list.When you are creating it, make sure you set the first page (with all of the filter options) to send to UNCONFIRMED contacts. Then inside t ... Scott Tedmanson Fri, 02 May 2008 05:29:21 GMT http://www.interspire.com/support/kb/questions/306/ http://www.interspire.com/support/kb/questions/306/ The most common reason for your contacts not receiving your email campaigns or autoresponders is because of incorrect match criteria.If your contacts are signed up as only wanting to receive HTML ... Eddie Machaalani Wed, 30 Apr 2008 01:50:52 GMT http://www.interspire.com/support/kb/questions/404/ http://www.interspire.com/support/kb/questions/404/ When you send a preview email to yourself you will simply see the custom field place holders. This is because at this stage there is no contact list associated with the email at this point in time ... Scott Tedmanson Thu, 03 Apr 2008 06:05:30 GMT http://www.interspire.com/support/kb/questions/341/ http://www.interspire.com/support/kb/questions/341/ An Autoresponder is an email that you can set up to be a stand alone, or one of a series, that will be sent out at a set time after a person subscribes to your contact list.For example you can set ... Scott Tedmanson Thu, 03 Apr 2008 06:04:25 GMT http://www.interspire.com/support/kb/questions/86/ http://www.interspire.com/support/kb/questions/86/ The unsubscribe link and all other custom fields do not show up in your newsletter when you send a "Preview", and only their respective placeholders will. This is because you are previewing the ... Eddie Machaalani Thu, 03 Apr 2008 06:03:08 GMT http://www.interspire.com/support/kb/questions/517/ http://www.interspire.com/support/kb/questions/517/ You can export people who have opened a specific newsletter. To do that, when you select your contact list make sure you tick "Yes Use Filtering Options". Then you can choose which newslet ... Scott Tedmanson Thu, 03 Apr 2008 06:01:26 GMT http://www.interspire.com/support/kb/questions/605/ http://www.interspire.com/support/kb/questions/605/ Yes you can. Here's what you do: 1. Select the newsletter and send it as normal. 2. You can then use the "Filter" option and "Filter by date subscribed" This will give you a date field t ... Scott Tedmanson Thu, 03 Apr 2008 05:53:45 GMT http://www.interspire.com/support/kb/questions/556/ http://www.interspire.com/support/kb/questions/556/ You can set up an autoresponder to contain the latest newsletter and then set that up to be sent immediately after sign up. From here what you can do is send your newsletter out when it is due to ... Scott Tedmanson Thu, 03 Apr 2008 05:49:37 GMT http://www.interspire.com/support/kb/questions/373/ http://www.interspire.com/support/kb/questions/373/ If you select 'Yes, send to existing contacts' when you create your autoresponder you will send the email to all the current contacts that meet the filtering options you select on your list regard ... Scott Tedmanson Thu, 03 Apr 2008 05:42:08 GMT http://www.interspire.com/support/kb/questions/555/ http://www.interspire.com/support/kb/questions/555/ You will need to do the following:1. Add <option value="X">%%LNG_4Years%%</option> <option value="X">%%LNG_5Years%%</option> <option value="X">%%LNG_6Years%%</opti ... Scott Tedmanson Fri, 27 Jul 2007 02:08:39 GMT http://www.interspire.com/support/kb/questions/210/ http://www.interspire.com/support/kb/questions/210/ This is because uploading has been disabled in your PHP settings. To enable this you will need to modify your php.ini file to allow file uploading.Make sure this line is visible and is not comment ... Eddie Machaalani Tue, 10 Jul 2007 08:01:47 GMT http://www.interspire.com/support/kb/questions/402/ http://www.interspire.com/support/kb/questions/402/ If you create a new template or email and the images are not referenced absolutely, you will need to upload your images using the editor.By this I mean that if your images do not look like this:& ... Scott Tedmanson Mon, 21 May 2007 05:06:12 GMT