http://www.interspire.com/support/kb en-us http://www.interspire.com/support/kb ActiveKB NX support@interspire.com Sat, 21 Nov 2009 03:19:56 CST 20 http://www.interspire.com/support/kb/questions/785/ http://www.interspire.com/support/kb/questions/785/ To upgrade Interspire Website Publisher to an new release (e.g. 4.5.0 to 4.5.1) follow these instructions:Visit your client area at http://www.interspire.com/clientarea/Download the zip package fo ... Jordie Bodlay Tue, 05 May 2009 23:50:28 GMT http://www.interspire.com/support/kb/questions/1036/ http://www.interspire.com/support/kb/questions/1036/ Using the list of changed files in the Website Publisher changelog to upgrade your site is not recommended, as this is vulnerable to a number of issues, such as accidentally skipping a file, or a ... Gwilym Evans Tue, 11 Nov 2008 22:45:57 GMT http://www.interspire.com/support/kb/questions/477/ http://www.interspire.com/support/kb/questions/477/ Completing this is a fairly straight forward process that you can accomplish with the steps given below.Download all the files of your current installationUse a tool such as phpMyAdmin (generally ... Scott Tedmanson Tue, 24 Jun 2008 00:27:51 GMT http://www.interspire.com/support/kb/questions/411/ http://www.interspire.com/support/kb/questions/411/ Do you use CPanel to create your MySQL users? If so you may have forgot to assign that user to your Interspire Email Marketer database. Don't worry though - it's a common problem and it's more to ... Allan Shone Fri, 02 May 2008 05:15:34 GMT http://www.interspire.com/support/kb/questions/674/ http://www.interspire.com/support/kb/questions/674/ Step 1. Login and select DatabasesFirst, login to your Plesk account. If you don't have your username and password, you'll need to contact your web hosting provider.Once you've logged in, click on ... Eddie Machaalani Wed, 16 Apr 2008 07:58:44 GMT http://www.interspire.com/support/kb/questions/774/ http://www.interspire.com/support/kb/questions/774/ Step 1. Login and select MySQL databases First, login to your CPanel account. If you don't have your username and password, you'll need to contact your web hosting provider.Once you've logged ... Jordie Bodlay Wed, 16 Apr 2008 07:58:21 GMT http://www.interspire.com/support/kb/questions/791/ http://www.interspire.com/support/kb/questions/791/ To update the database details for Interspire Website Publisher open the /admin/includes/config.php file for editing and the database settings will look like: $GLOBALS["AL_CFG"]["dbUser"] = 'us ... Jordie Bodlay Wed, 26 Mar 2008 01:40:42 GMT http://www.interspire.com/support/kb/questions/775/ http://www.interspire.com/support/kb/questions/775/ If your web hosting provider isn't running CPanel or Plesk, then there are a few different ways you can create a database for your store. Each different method is explained below:Create a database ... Jordie Bodlay Mon, 17 Mar 2008 01:05:57 GMT http://www.interspire.com/support/kb/questions/211/ http://www.interspire.com/support/kb/questions/211/ If PHP and or MySQL are not installed or configured correctly on your dedicated server then we can generally point you in the right direction to get them fixed / installed using free information a ... Allan Shone Mon, 25 Feb 2008 03:47:59 GMT http://www.interspire.com/support/kb/questions/379/ http://www.interspire.com/support/kb/questions/379/ This is for the Google AdSense feature in Interspire Website Publisher NX 1.7 and aboveYes, you need to include the entire Google AdSense ID, including the beginning CA-Just paste your entire ID d ... Allan Shone Mon, 05 Nov 2007 07:35:12 GMT http://www.interspire.com/support/kb/questions/204/ http://www.interspire.com/support/kb/questions/204/ You can download the latest version of Interspire Website Publisher by logging into the client area here: http://www.interspire.com/clientarea.Click on the "Get products" link to show your availab ... Eddie Machaalani Tue, 10 Jul 2007 08:52:27 GMT http://www.interspire.com/support/kb/questions/214/ http://www.interspire.com/support/kb/questions/214/ Yes, Interspire Website Publisher works just fine with PHP5 and doesn't require any changes or modifications to work, it works fine straight 'out of the box'. Eddie Machaalani Tue, 10 Jul 2007 08:48:37 GMT http://www.interspire.com/support/kb/questions/288/ http://www.interspire.com/support/kb/questions/288/ This problem occurs when your PHP.INI file has session.autostart turned on. You'll need to turn this off by:1. Editing your PHP.INI file and setting it to off -- or contacting your web hosting pro ... Allan Shone Tue, 10 Jul 2007 06:46:09 GMT http://www.interspire.com/support/kb/questions/180/ http://www.interspire.com/support/kb/questions/180/ Just download all the Interspire Website Publisher files from your current server and upload them to the new site.You will also need to get you database transferred. The easiest was would be throu ... Allan Shone Tue, 03 Jul 2007 08:24:32 GMT http://www.interspire.com/support/kb/questions/187/ http://www.interspire.com/support/kb/questions/187/ This is usually a .htacess file issue. Firslty, make sure you have the .htaccess file uploaded. If its upload and not working, open the file to edit it and change the first line from:Options +Foll ... Allan Shone Tue, 03 Jul 2007 08:23:38 GMT http://www.interspire.com/support/kb/questions/480/ http://www.interspire.com/support/kb/questions/480/ Creating a MySQL database in Cpanel is quite easy. Simply follow this guide:http://www.interspire.com/content/articles/38/1/ Scott Tedmanson Tue, 03 Jul 2007 06:44:50 GMT