http://www.interspire.com/support/kb en-us http://www.interspire.com/support/kb ActiveKB NX support@interspire.com Sat, 21 Nov 2009 02:28:00 CST 20 http://www.interspire.com/support/kb/questions/1154/ http://www.interspire.com/support/kb/questions/1154/ Including VeriSign javascript to display an SSL seal on your site may cause product tabs to not display, error alerts or your checkout to stop functioning.This is due to the Verisign script overw ... Ray Ward Fri, 07 Aug 2009 08:29:30 GMT http://www.interspire.com/support/kb/questions/1012/ http://www.interspire.com/support/kb/questions/1012/ If you would like your users to land on a separate page from your store's catalog of products, you can do so by taking advantage of the way that your site serves pages.Without getting too technica ... Joshua Walcher Mon, 09 Feb 2009 03:19:49 GMT http://www.interspire.com/support/kb/questions/981/ http://www.interspire.com/support/kb/questions/981/ There is a great new shopping cart add-on called "Check Store Permissions" available for free download from your Admin control panel under the Addons menu (Addons -> View Addons) that does this ... Joshua Walcher Thu, 13 Nov 2008 13:36:04 GMT http://www.interspire.com/support/kb/questions/988/ http://www.interspire.com/support/kb/questions/988/ You may set up wholesale groups with pricing discounts at the product, category, or storewide level by using our Customer Group function that is available from the Admin Control Panel by clicking ... Joshua Walcher Thu, 13 Nov 2008 13:35:06 GMT http://www.interspire.com/support/kb/questions/993/ http://www.interspire.com/support/kb/questions/993/ There is a setting in the language file located at:/language/[yourlanguage]/settings.iniThe entire contents of that file for the english language are:native_name = "English"; Switch the layout to ... Joshua Walcher Thu, 13 Nov 2008 13:34:30 GMT http://www.interspire.com/support/kb/questions/989/ http://www.interspire.com/support/kb/questions/989/ There are several types of variables. LNG variables are language variables and are set up in the language.ini files in the /language/[your language]/ folder.Most of the default language variables ... Joshua Walcher Thu, 13 Nov 2008 00:35:19 GMT http://www.interspire.com/support/kb/questions/941/ http://www.interspire.com/support/kb/questions/941/ Shopping Cart keeps a configuration variable aside to store the URL to your website. If the URL pointing to your store has changed, then you will need to change the configuration variable. This co ... Frank Mele Thu, 06 Nov 2008 16:48:19 GMT http://www.interspire.com/support/kb/questions/931/ http://www.interspire.com/support/kb/questions/931/ The system currently provides this functionality on a product by product level. To generate the visual indication that the product is on sale, login to your Admin Control Panel and click Products ... Joshua Walcher Thu, 06 Nov 2008 16:46:43 GMT http://www.interspire.com/support/kb/questions/1022/ http://www.interspire.com/support/kb/questions/1022/ First, you'll need to setup a Google Webmasters Account at:www.google.com/webmastersOnce you've set that up and proven to Google that you exist using one of their two methods, then it's time to c ... Joshua Walcher Wed, 05 Nov 2008 23:19:17 GMT http://www.interspire.com/support/kb/questions/1021/ http://www.interspire.com/support/kb/questions/1021/ First, you'll need to setup a Google Webmasters Account at:www.google.com/webmastersOnce you've set that up and proven to Google that you exist using one of their two methods, then it's time to c ... Joshua Walcher Wed, 05 Nov 2008 23:18:40 GMT http://www.interspire.com/support/kb/questions/923/ http://www.interspire.com/support/kb/questions/923/ While Interspire does not currently support this option, a hack is available at:http://www.interspire.com/forum/showthread.php?p=40567#post40567that supports this functionality.This hack is not su ... Joshua Walcher Thu, 23 Oct 2008 15:37:37 GMT http://www.interspire.com/support/kb/questions/1003/ http://www.interspire.com/support/kb/questions/1003/ If you would like to add meta tags, CSS, or JavaScript includes beyond what you can add in the control panel at Settings > Store Settings, then you may edit the HTMLHead.html file for your temp ... Joshua Walcher Tue, 16 Sep 2008 01:58:50 GMT http://www.interspire.com/support/kb/questions/1001/ http://www.interspire.com/support/kb/questions/1001/ Product thumbnails are setup in the file located at:[cartlocation]/includes/display/ProductDetails.phpTo edit the HTML for the thumbnail image, search for the line:$GLOBALS['ThumbImage'] = sprintf ... Joshua Walcher Tue, 16 Sep 2008 01:33:27 GMT http://www.interspire.com/support/kb/questions/999/ http://www.interspire.com/support/kb/questions/999/ 1) Open the file located at: [cartlocation]/templates/[yourtemplate]/Panels/TopMenu.html in an HTML editor or NotePad. 1b) Find the line: <a href="%%GLOBAL_ShopPathNormal%%/cart.php">% ... Joshua Walcher Tue, 16 Sep 2008 01:23:39 GMT http://www.interspire.com/support/kb/questions/939/ http://www.interspire.com/support/kb/questions/939/ We do not currently have Nochex payments integrated into our shopping cart software. However, we do plan to include that integration in a future version of the software. Joshua Walcher Fri, 22 Aug 2008 02:06:17 GMT http://www.interspire.com/support/kb/questions/937/ http://www.interspire.com/support/kb/questions/937/ 1) Open SideProductRecentlyViewed.php located at: /includes/display/2) Look for the following line:$viewed_products = array_reverse($viewed_products);3) Directly below this line place:$viewed_prod ... Joshua Walcher Fri, 22 Aug 2008 01:55:58 GMT http://www.interspire.com/support/kb/questions/934/ http://www.interspire.com/support/kb/questions/934/ You need to edit the file at: /templates/YOURTEMPLATE/Panels/ProductDetails.html You'll want to change line 7 from: <a href="#" onclick="%%GLOBAL_ImagePopupJavascript%%" class="ViewLarger ... Joshua Walcher Thu, 21 Aug 2008 01:39:40 GMT http://www.interspire.com/support/kb/questions/933/ http://www.interspire.com/support/kb/questions/933/ No. The cart will not redirect your current site to its location if it is in a subfolder of the root folder. You will need to add a JavaScript, PHP, .htaccess, or some other relocation tool to mov ... Joshua Walcher Thu, 21 Aug 2008 01:31:20 GMT http://www.interspire.com/support/kb/questions/922/ http://www.interspire.com/support/kb/questions/922/ While Interspire does not currently support this option, there is a hack available at: http://www.interspire.com/forum/showthread.php?p=40567#post40567that does offer this functionality. Joshua Walcher Wed, 20 Aug 2008 01:13:27 GMT http://www.interspire.com/support/kb/questions/873/ http://www.interspire.com/support/kb/questions/873/ In the WYSIWYG editor, you need to click the image before you add a link. The link is getting added to the words before or after your image instead of to the image itself. Joshua Walcher Thu, 14 Aug 2008 22:27:35 GMT http://www.interspire.com/support/kb/questions/872/ http://www.interspire.com/support/kb/questions/872/ You may have deleted the Live Chat panel from your front page while in design mode. Panels that are deleted while in design mode will only change the page that you are editing. To get the Live Cha ... Joshua Walcher Thu, 14 Aug 2008 21:17:19 GMT http://www.interspire.com/support/kb/questions/854/ http://www.interspire.com/support/kb/questions/854/ Please submit all bug reports through the client area at https://www.interspire.com/clientarea/ which will automatically create a ticket in our ticket system. Rodney Amato Wed, 09 Jul 2008 00:28:18 GMT