This product was discontinued on July 1st 2012, however all existing customers will continue to receive support as per their maintenance agreement. Learn more.

Pre-Sales Questions & Answers

  1. Can you install this product for me?
    As of July 1st, 2012 we are no longer offering an installation service. Please refer to the installation guide located here:http://www.interspire.com/support/kb/questions/1199/ 

  2. Can I use a license of Interspire Website Publisher on more than one website?
    Each license of Interspire Website Publisher can only be used on one website. You will need to purchase an additional license to use Interspire Website Publisher on another website. 

  3. Can I modify my copy of this product?
    Interspire code is open for editing (not licensed as open source) and can be modified for internal use only. Our products do not operate under a standard open source license and are commercial in ... 

  4. Instructions on how to update Interspire Website Publisher
    To upgrade Interspire Website Publisher to an new release (e.g. 4.5.0 to 4.5.1) follow these instructions:Visit your client area at http://www.interspire.com/clientarea/Download the zip package fo ... 

  5. Which WYSIWYG HTML editor does this product use?
    We use TinyMCE by Moxicode. It's a great open source WYSIWYG HTML editor which is extremely stable and reliable. It's cross browser, XHTML compatible and has a whole host of great features. 

  6. Is there a maximum number of content types or content items that I can create?
    No. You can create an unlimited amount of content types and items based on those content types, regardless of which edition you purchase.  

  7. Can I add Google Adsense (and other ads) to my Interspire Website Publisher site?
    Yes. Interspire Website Publisher supports any and all third party advertising and analytics packages on the market. To add support for Google AdWords, login to your website's control panel and ch ... 

  8. Can Interspire Website Publisher be easily translated into various languages?
    Yes, Interspire Website Publisher contains a folder called language/en-US which contains all of the language files used inside the application.The frontend.ini file contains all the preset text ... 

  9. I want to switch from another CMS to Interspire Website Publisher. Can I import my data?
    At the moment it's possible to import data from Interspire Website Publisher 4.5 and earlier, however we are currently working on importers for Wordpress, Joomla and other content management syste ... 

  10. Where can I find unbranded user guides that are not in PDF format? Are the user guides completely customizable?
    You can retrieve the user user guides for the individual applications from the Documentation link on their individual pages on the Interspire website.The unbranded/white label user guides are only ... 

  11. Can I suggest new features?
    Absolutely, We love customer input, ideas, and suggestions.You can submit at http://ideas.interspire.com/ or our forum: http://www.interspire.com/forum/Alternatively, please feel free to contact ... 

  12. Can I have an additional license key for our test server before going live?
    Yes. We understand the staging process involved when developing a website for a client or on behalf of your company and our licensing system accomodates this.If you purchase any of our products an ... 

  13. Is there a time-limited or other type of trial I can download?
    Due to the nature of the product, we cannot offer trial versions. We do however have an online demo, and we offer a 60 day, 100% Money back gaurantee, so if you do have any problems or concerns, ... 

  14. How often are product updates released?
    Product updates (which include bug fixes) are generally released every 4-8 weeks. Product upgrades (which include new features) are generally released every 2-6 months. When you purchase an Inter ... 

  15. Is this installed on my web server?
    Yes, all Interspire products are installed directly on your web server, which means no monthly fees and no transaction, email fees etc. Each product has a simple step by step installation proces ... 

  16. Does Interspire Website Publisher support other languages?
    Yes, Interspire Website Publisher has in built support for changing character set information via the settings page. If you don't see this in your settings page, it means you'll need to upgrade to ... 

  17. I get an error Internal Server Error when trying to view my website
    This error is most commonly caused by something inside the .htaccess file. If a server has restrictions on what you can have in the file and it detects something it doesn't like, it'll throw a "50 ... 

  18. I've changed my templates for Interspire Website Publisher, but my site isn't showing the change.
    This is most likely because you have cache turned on in Interspire Website Publisher. To clear the cache, or turn it off, login to your control panel and go to the Settings Page. Click on the 'Mis ... 

  19. Can I add Interspire Website Publisher to an existing website?
    Yes, Interspire Website Publisher can be run as a standalone application to run your entire website, or you can install it and integrate it into your existing website.When installing the applicati ... 

  20. Do you offer non-profit or educational organisation discounts?
    We no longer offer educational discounts, however we still do offer a 50% non-profit organization discount depending on the organizations line of work.Often we also donate our software to various ... 

  21. Can I use Interspire Website Publisher to run my entire website?
    Yes, Interspire Website Publisher can be used to run and manage an entire website as it allows you to create multiple different content sections, such as Articles, News, Blogs and Pages. It automa ... 

  22. Can I modify the look and feel of my Interspire Website Publisher driven site?
    Yes, Interspire Website Publisher can be modified to match your design, look and feel. It uses a very flexible template system that's easy to customize and modify.Please see the Interspire Websi ... 

  23. Can you customize this product for me?
    Unfortunately we do not provide custom development services. We believe that we have become one of the leading development firms in our space by focusing on the improvement of our products as o ... 

  24. Do you offer ASP, .NET, Perl or ColdFusion versions of this product?
    In the past, we offered different language versions of some of our software, but we have now discontinued our PERL, Cold Fusion, ASP and .NET products due to low demand and high production costs ... 

  25. Do you have any additional methods of payment besides credit card or PayPal?
    We accept both check and direct wire transfers. For more information regarding these forms of payment, please contact us.  

  26. Do I need a dedicated server to run this?
    No. All Interspire products don't require a dedicated server, and shared hosting environments will suffice. Please see the requirements page however, to make sure your web host meets the require ... 

  27. Is the license a life time license? Do I have to pay any additional fees?
    The license you purchase is a lifetime license, and you do NOT need to pay license fees at any time after your purchase. There are no additional monthly or yearly fees to use the software.  

  28. Does this product require users to download a browser plug-in?
    No, all Interspire products are completely self contained and require no outside plug-in's or add-ons. 

  29. How do I receive the product after my purchase?
    Upon purchase, you will receive an instant notification via email with the download details of your product, as well as access to the Interspire client area, where you can download your software ... 

  30. Do I need root access to install this?
    No, you do not need root access to install any Interspire product, just FTP access.  

  31. What server requirements do I need to run Interspire Website Publisher?
    Please see the Interspire Website Publisher 'requirements' page for more details. http://www.interspire.com/websitepublisher/requirements.php