Pre-Sales Questions & Answers

Can I suggest new features?
Absolutely, We love customer input, ideas, and suggestions.You can submit at http://ideas.interspire.com/ or our forum: http://www.interspire.com/forum/Alternatively, please feel free to contact ...
Can I modify my copy of this product?
Sure. All Interspire products come with complete PHP source code, so you are free to modify the code to suit your requirements. You are able to modify both the functionality of the applications an ...
Can I have an additional license key for our test server before going live?
Yes. We understand the staging process involved when developing a website for a client or on behalf of your company and our licensing system accomodates this.If you purchase any of our products an ...
Is there a time-limited or other type of trial I can download?
Due to the nature of the product, we cannot offer trial versions. We do however have an online demo, and we offer a 60 day, 100% Money back gaurantee, so if you do have any problems or concerns, ...
How often are product updates released?
Product updates (which include bug fixes) are generally released every 4-8 weeks. Product upgrades (which include new features) are generally released every 2-6 months. When you purchase an Inter ...
I want to switch from another CMS (ArticleManager, PHPNuke, ArticleDashboard etc) to Interspire Website Publisher. Can you import my data?
Yes. We've have successfully migrated users from Article Manager, PHPNuke, CuteNews, Article Dashboard and many other content management systems. We only have import scripts for some content mana ...
Is this installed on my web server?
Yes, all Interspire products are installed directly on your web server, which means no monthly fees and no transaction, email fees etc. Each product has a simple step by step installation proces ...
Can you install this product for me?
Yes, we offer installation for all our products. Simply post a support ticket after your purchase with your URL, FTP and Database details (If required) and we'll take care of the rest.Installation ...
Instructions on how to update Interspire Website Publisher
To upgrade Interspire Website Publisher to an new release (e.g. 4.5.0 to 4.5.1) follow these instructions:Visit your client area at http://www.interspire.com/clientarea/Download the zip package fo ...
Does Interspire Website Publisher support other languages?
Yes, Interspire Website Publisher has in built support for changing character set information via the settings page. If you don't see this in your settings page, it means you'll need to upgrade to ...
How can I change my Article Marketer sending options?
If you're getting too many articles, or Article Marketer is sending them too quickly you might want to change your preferences.Currently Article Marketer doesn't have a control panel to configure ...
How can I turn Article Marketer off?
Currently Article Marketer doesn't have a login area to change your preferences. You will need to contact them in order to stop the articles being sent to your website:http://www.articlemarketer.c ...
I get an error Internal Server Error when trying to view my website
This error is most commonly caused by something inside the .htaccess file. If a server has restrictions on what you can have in the file and it detects something it doesn't like, it'll throw a "50 ...
I've changed my templates for Interspire Website Publisher, but my site isn't showing the change.
This is most likely because you have cache turned on in Interspire Website Publisher. To clear the cache, or turn it off, login to your control panel and go to the Settings Page. Click on the 'Mis ...
Can I add Interspire Website Publisher to an existing website?
Yes, Interspire Website Publisher can be run as a standalone application to run your entire website, or you can install it and integrate it into your existing website.When installing the applicati ...
Can I disable blogs and other features in my Interspire Website Publisher installation?
Yes, Interspire Website Publisher is completely customizable and features such as Blogs, News, SiteMap etc can all be disabled, moved or redesigned as you require,For a guide on how to disable blo ...
Do you offer non-profit or educational organisation discounts?
We no longer offer educational discounts, however we still do offer a 50% non-profit organization discount depending on the organizations line of work.Often we also donate our software to various ...
Why should I use Interspire Website Publisher over one of your competitors?
In a nutshell:Optimized Database and indexing, tested with 10,000 articles spread over 200 categories on a basic shared server.Professionally designed CSS site templates tested across multiple bro ...
Can I use a license of Interspire Website Publisher on more than one website?
Each license of Interspire Website Publisher can only be used on one website. You will need to purchase an additional license to use Interspire Website Publisher on another website.We do offer an ...
Can I use Interspire Website Publisher to run my entire website?
Yes, Interspire Website Publisher can be used to run and manage an entire website as it allows you to create multiple different content sections, such as Articles, News, Blogs and Pages. It automa ...
Can Interspire Website Publisher be easily translated into various languages?
Yes, this product contains a language file that contains all the text used inside the application. All preset text in Interspire Website Publisher is stored in 3 files./includes/language/front_la ...
Can I modify the look and feel of my Interspire Website Publisher driven site?
Yes, Interspire Website Publisher can be modified to match your design, look and feel. It uses a very flexible template system that's easy to customize and modify.Please see the Interspire Websi ...
Can I add Google Adsense (and other ads) to my Interspire Website Publisher site?
Yes, Interspire Website Publisher supports Google Adsense and other ads, including Yahoo! Text ads and more. Go here for more information:http://www.interspire.com/websitepublisher/adsense.phpFor ...
Where can I find unbranded user guides that are not in PDF format? Are the user guides completely customizable?
You can retrieve the unbranded user guides by logging in to your client area (www.interspire.com/clientarea ) and clicking the "Userguides" link on the left menu. There you will find the userg ...
Can you customize this product for me?
Unfortunately we do not provide custom development services. We believe that we have become one of the leading development firms in our space by focusing on the improvement of our products as o ...
Do you offer ASP, .NET, Perl or ColdFusion versions of this product?
In the past, we offered different language versions of some of our software, but we have now discontinued our PERL, Cold Fusion, ASP and .NET products due to low demand and high production costs ...
Do you have any additional methods of payment besides credit card or PayPal?
We accept both check and direct wire transfers. For more information regarding these forms of payment, please contact us.
Do I need a dedicated server to run this?
No. All Interspire products don't require a dedicated server, and shared hosting environments will suffice. Please see the requirements page however, to make sure your web host meets the require ...
Is the license a life time license? Do I have to pay any additional fees?
The license you purchase is a lifetime license, and you do NOT need to pay license fees at any time after your purchase. There are no additional monthly or yearly fees to use the software.
Does this product require users to download a browser plug-in?
No, all Interspire products are completely self contained and require no outside plug-in's or add-ons.
How do I receive the product after my purchase?
Upon purchase, you will receive an instant notification via email with the download details of your product, as well as access to the Interspire client area, where you can download your software ...
Do I need root access to install this?
No, you do not need root access to install any Interspire product, just FTP access.
Is there a maximum number of articles I can create?
No. You can create an unlimited amount of articles, blogs, news, categories and so forth.
Which WYSIWYG HTML editor does this product use?
We use DevEdit NX, one of our own products as the core WYSIWYG HTML editor. It's cross browser, XHTML compatible and has a whole host of great features.
What server requirements do I need to run Interspire Website Publisher?
Please see the Interspire Website Publisher 'requirements' page for more details. http://www.interspire.com/websitepublisher/requirements.php