View Full Version : How to Turn off Order Messages

01-27-2010, 05:59 PM
How can I disable the order messages?

If a customer sends an order message, we dont get it... it does not generate an email, and so it is lost.

We need to be able to turn it off, or have it post the order message to us via Email.


10-16-2011, 12:34 AM
Same issue here. Anyone know how to turn this off?


10-18-2011, 07:59 AM
I found this thread https://www.interspire.com/forum/showthread.php?t=12882 which is old but suggests there is no solution.

I would also be interested in knowing if anyone has solved this, because our customers are currently using it to send us messages but we don't get notified.

Ideally I'd prefer a way to customise so that we get an email when someone submits a message. Alternatively, a way to turn the whole thing off if that can't be done.


10-18-2011, 09:19 PM
The only way possible would be to remove the option for customers to access the page to send a message.