BigCommerce - Hosted Ecommerce Software by Interspire

Interspire Forum

Go Back   Interspire Forum > Interspire Email Marketer Community Forum > News and Product Updates

Closed Thread
Thread Tools Display Modes
Old 04-10-2007, 12:23 AM
Bjones Bjones is offline
Join Date: Nov 2003
Posts: 72
Default Anyone else seeing problems with TEXT emails/subscribers?


- Deleted -

Last edited by Bjones; 04-11-2007 at 12:46 AM..
Old 04-11-2007, 12:05 AM
Chris S Chris S is offline
Senior Member
Join Date: Feb 2004
Posts: 4,642

Hi Brian,

Firstly - this isn't a support forum. In future I'm going to delete support requests in the forum.

If you upgrade to NX1.0.3 available through the clientarea this is fixed (I only uploaded it last night).

Originally Posted by Bjones
The scenario:

I let people sign up and choose either TEXT or HTML format.

I create a newsletter that is HTML and Text.

I create both versions of the email in the window.

I send the campaign to all subscribers (both HTML and TEXT)

The problem:

Some subscribers get blank email messages. So far, all complainers are listed as TEXT subscribers.

What I’ve done:

I ran a test to a simple mail list, one HTML and one TEXT subscriber, and both got multipart messages.

So, this seems to be intermittent right now.

Is anyone else seeing this so we can better document the problem for support?

Closed Thread

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On

Forum Jump