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Old 05-26-2011, 09:55 PM
mcgvert + mcgvert is offline
Interspire Customer
Join Date: May 2011
Posts: 9
Default Help1> Bounces Not Parsing w/ PowerMTA

Hello All,

Very frustrating problem > cron and connection to bounce server working perfect - however the intentional bounces addys are being ignored totally.

We really need some help here > willing to pay if anyone can help please as we are dead in the water:

When we ran bounce debug we got this:

Line 883; Date: Thu, 26 May 2011 16:45:25 -0400
Line 884; Processing emailid: 1; listid: 2
Line 471; the email headers werent returned properly. See if they have a utf-8 byte-order-mark in them.
Line 891; no proper email headers found. Returning ignore

Full Bounce Headers:

Return-path: <>
Delivery-date: Thu, 26 May 2011 08:10:44 -0600
Received: from ([])
by with esmtp (Exim 4.63)
id 1QPbGu-00036n-Cr
for; Thu, 26 May 2011 08:10:44 -0600
Date: Thu, 26 May 2011 10:10:02 -0400
Subject: Delivery report
MIME-Version: 1.0
Content-Type: multipart/report; report-type=delivery-status;

Hello, this is the mail server on

I am sending you this message to inform you on the delivery status of a
message you previously sent. Immediately below you will find a list of
the affected recipients; also attached is a Delivery Status Notification
(DSN) report in standard format, as well as the headers of the original

delivery failed; will not continue trying
Content-Type: message/delivery-status

Reporting-MTA: dns;
Received-From-MTA: dns;end-6341519b330 (
Arrival-Date: Thu, 26 May 2011 10:10:00 -0400

Final-Recipient: rfc822;
Action: failed
Status: 5.0.0 (undefined status)
Remote-MTA: dns; (
Diagnostic-Code: smtp;554 delivery error: dd This user doesn't have a account ( [0] -
X-PowerMTA-BounceCategory: bad-mailbox
Content-Type: text/rfc822-headers

DKIM-Signature: v=1; a=rsa-sha1; c=relaxed/relaxed; s=d1;;
Received: by (PowerMTA(TM) v3.5r16) id hrpfjk13vqs0 for ; Thu, 26 May 2011 10:10:00 -0400 (envelope-from )
Subject: May 25
X-PHP-Originating-Script: 0:email.php
Message-ID: <7d9e15751f27eef4e3d8949a82abbac6@www.b2bnewsteam1. net>
Date: Thu, 26 May 2011 10:10:00 -0400
From: "MortgageTrends"
MIME-Version: 1.0
X-Mailer-LID: 2
X-Mailer-RecptId: 15
X-Mailer-SID: 46
X-Mailer-Sent-By: 1
Content-Type: multipart/alternative; charset="UTF-8"; boundary="b1_f4f2cc4e1f32536af9707025fbe09402"
Content-Transfer-Encoding: 8bit
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Old 06-06-2011, 04:17 PM
Teneo + Teneo is offline
Interspire Customer
Join Date: Feb 2009
Location: Brugges
Posts: 630

There might be an issue with the Content that trows of the 8-bit encoding.

Try and set the following in your PowerMTA configuration file and reload it afterwards

HTML Code:
     ignore-8bitmime true

PROMO : Signup today for our SMTP Relay services and receive a free license of our MPS Addon !

Bram Van Daele

TENEO SMTP relay services

(Contact me directly)
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