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Old 06-10-2011, 05:09 PM
SarahKate + SarahKate is offline
Interspire Customer
Join Date: Apr 2011
Posts: 6
Default Fix for bounce rules - relay error?

Does anyone know of something we could do to our database to make the "relay error" bounces stop happening?

At this point, we may have to suppress some domains so we don't get flagged... any ideas??
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Old 06-10-2011, 09:53 PM
Teneo + Teneo is offline
Interspire Customer
Join Date: Feb 2009
Location: Brugges
Posts: 630

Relay errors means you are trying to deliver email to a server that is not authorized to receive for that perticular domain.

for example , if DNS would tell you that Server XYZ is the one to contact for mails , but that server is not authorized , then it would pop you the error it cannot relay addresses.

So there's most likely an issue with your DNS server , OR you are having a significant amount of domains in your list that have wrong configurations at their DNS zone.

Can you pop some examples of domains here ?

PROMO : Signup today for our SMTP Relay services and receive a free license of our MPS Addon !

Bram Van Daele

TENEO SMTP relay services

(Contact me directly)
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