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Old 06-10-2011, 05:09 PM
SarahKate + SarahKate is offline
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Join Date: Apr 2011
Posts: 6
Default Fix for bounce rules - relay error?

Does anyone know of something we could do to our database to make the "relay error" bounces stop happening?

At this point, we may have to suppress some domains so we don't get flagged... any ideas??
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Old 06-10-2011, 09:53 PM
Teneo + Teneo is offline
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Join Date: Feb 2009
Location: Brugges
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Default

Relay errors means you are trying to deliver email to a server that is not authorized to receive for that perticular domain.

for example , if DNS would tell you that Server XYZ is the one to contact for mails @hotmail.com , but that server is not authorized , then it would pop you the error it cannot relay hotmail.com addresses.

So there's most likely an issue with your DNS server , OR you are having a significant amount of domains in your list that have wrong configurations at their DNS zone.

Can you pop some examples of domains here ?
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