BigCommerce - Hosted Ecommerce Software by Interspire

Interspire Forum

 
Go Back   Interspire Forum > Interspire Email Marketer Community Forum > Customization and Integration

Reply
 
Thread Tools Display Modes
  #1  
Old 09-08-2013, 11:58 PM
Supreme + Supreme is offline
Junior Member
 
Join Date: Apr 2013
Location: Brisbane, QLD
Posts: 4
Default Mail rejected, error #< #5.6.1 smtp;554 5.6.1 Body type not supported by Remote Host>

Hi all,

We have realized that SOME servers do not accept the email sent with Interspire. The bounced emails have the following error:
#< #5.6.1 smtp;554 5.6.1 Body type not supported by Remote Host> #SMTP#.

We are using a combination of IE 2010 and IIS ver6.0 on a 2003 server. The IIS is where we have the SMTP.

We thought that this might be caused by the Microsoft Windows Server 2003 SMTP service which advertises a 8-bit MIME message relay. So we have turned off this function but unfortunately it didn't change anything.

The server rejecting our messages runs an Atmail mail service on a Linux platform.

We have sent the same email with Outlook and this email was sent ok. Looking at the emails header the only difference is that the
Interspire has "Content-Transfer-Encoding: 8bits" and,
Outlook has "Content-Transfer-Encoding: binary" .

Have you got into this situation? Do you have any advice for us. Any help will be much appreciated.

We also have a support ticket with Interspire but not happy with the answer we've got so far.

N.
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On

Forum Jump