Learn how to launch your first campaigns—from setting up your account to designing and sending your first email.
Email Templates FAQ: What you can do to make full use of your email templates. Creating your email campaigns will never be the same again once you start using the template system to its full effect. This guide is intended to let you know exactly what the template system is capable of helping you do … Read more
Email campaigns can feel like a maze of technicalities. Here is compilation of your most commonly asked questions about sending email campaigns using Interspire. Sending Emails with Interspire Email Marketer Why Does Interspire Email Marketer use my Bounce Address instead of my From Address for sending emails? To understand why Interspire Email Marketer does that, … Read more
Statistics FAQ Data graphs or charts are not loading This is probably because you have mod_security active on your server. To get the charts working you will need to disable it. One way to do this by creating an .htaccess file in your root Interspire Email Marketer folder with the following contents: If this doesn’t … Read more
Can we create the e-mails within the application? Yes you can. Interspire Email Marketer uses the TinyMCE editor so that you can create full HTML emails quickly and easily. You are also able to load your emails directly from a file on your hard drive or even select a URL to grab the HTML from … Read more
Email Content FAQ: Recipients are seeing phrases like “MailScanner has detected a possible fraud attempt from…” This warning text is generated by MailScanner, a virus/spam/security filter that may be used by a number of your recipients. In an attempt to warn against possible “phising” attacks, it compares the link text to the actual link. For … Read more
Interspire Email Marketer can import and export your contacts using CSV files. Let’s explore the steps to do so and answer some Frequently Asked Questions. Importing subscribers from another application using CSV files To import users in to Interspire Email Marketer follow these simple steps: Select ‘Import Contacts From a File’ from the ‘Contacts’ menu. … Read more
Miscellaneous FAQ Can I change the domain name where my product is licensed to? Yes. We allow one license key change per product, as long as your support on the license is current. To change the domain where your product is licensed to, please email [email protected] or open a support ticket How do I link to … Read more
Unsubscribing from contact lists FAQ: How can I make the Unsubscribe shorter and cleaner? To make the unsubscribe link in Interspire Email Marketer shorter and look cleaner: Create your text (for example “Click here to unsubscribe”). Highlight it to create a link. Click the “Link” button in the WYSIWYG editor and put %%unsubscribelink%% as the URL. and … Read more
Using the WYSIWYG Editor FAQ: How can I add more font sizes to the WYSIWYG editor? To add more font sizes to the WYSIWYG editor (TinyMCE) just follow these steps: Create a back up of the file in case something goes wrong: ~/admin/includes/js/tiny_mce/themes/advanced/editor_template.js Open editor_template.js and erase all of its contents Open editor_template_src.js from the … Read more