We're so convinced you'll absolutely love our easy-to-use software, that we're willing to offer a 60 day, risk free money-back guarantee on all of our products (excluding services work, extra users and upgrades, hosted editions and Interspire Shopping Cart Virtual Mall edition if you've used the 30 day trial).
If at anytime within 60 days of purchasing our software you are unhappy, then simply let us know and one of our customer service agents will cheerfully refund your purchase in a prompt and courteous manner.
If you're having difficulty installing any of our products, then let us know, and we'll install it for you. If you're having problems using or configuring our software, take advantage of our friendly, expert technical support team.
To request a refund, simply contact us with your purchase details within sixty (60) days of your purchase. Please include your order number (sent to you via email after ordering) and optionally tell us why you're requesting a refund - we take customer feedback very seriously and use it to constantly improve our products.
We understand that even after trying our online demo or using one of our products for a few weeks that it might just not be the right choice for you or your client. Hey, we were once web developers ourselves and believe that you shouldn't be stuck with a product that doesn't fit your needs.
If you ever do need a refund on anything you purchase from us (our current refund rate is less than 1%), you'll be glad to know that the process is easy. Once you contact us to let us know that you need a refund, we simply click one button in our order system and the refund is processed immediately through our payment provider (either WorldPay or PayPal). 99% of the time this doesn't take any longer than a few hours from when you've contacted us.
Remember, if you have any questions before you purchase, please feel free to give us a call or send us an email from our contact page. We've built our company on providing our customers with the best products and the best support that we can, and we'd love to show you that we're 100% commited to our 25,000+ customers.