Interspire Product Knowledge Base

Would you like to...

Print this page Print this page

Email this page Email this page

Post a comment Post a comment

Subscribe me

Add to favorites Add to favorites

Remove Highlighting Remove Highlighting

Edit this Article

Export to PDF

User Opinions (9 votes)

44% thumbs up 55% thumbs down

How would you rate this answer?



Thank you for rating this answer.

I'm trying to create a product, but I can't choose a product type! What did I do wrong?

This is a known bug when the License Key has been entered incorrectly. However, there is a workaround until you can get your License Key corrected for your site.

1) Download the file at:
[cart location]/admin/templates/product.form.tpl
using FTP.

2) Open the file in a simple text editor like Notepad or an HTML editor like Dreamweaver.

3) Find this section:
<div style="display:%%GLOBAL_HidePhysicalOptions%%">
  <input %%GLOBAL_ProdType_1%% id="ProductType_0" type="radio" name="prodtype" value="1" onclick="ToggleType(0)"/><label for="ProductType_0">%%LNG_PhysicalProduct%%</label>
</div>
<div style="display:%%GLOBAL_HideDigitalOptions%%">

4) Replace it with:
<div>
  <input %%GLOBAL_ProdType_1%% id="ProductType_0" type="radio" name="prodtype" value="1" onclick="ToggleType(0)"/><label for="ProductType_0">%%LNG_PhysicalProduct%%</label>
</div>
<div>

5) Upload the file by FTP to:
[cart location]/admin/templates.

Related Articles

No related articles were found.

Attachments

No attachments were found.

Powered by Interspire Knowledge Manager - World's #1 Best Selling FAQ and Knowledge Base Software