Upload Multiple Attachments Easily
You don't need to mess around with FTP uploading to attach files to articles. Simply browse for them on your computer or network when creating an article and click Save. You can upload multiple attachments to an article, and it's easy to remove or update attachments at any time.
Attachments show up at the bottom of an article in your knowledge base:
Attachments are stored in the attachments folder of your knowledge base, in a sub folder based on each article's ID. This makes it easy to move your knowledge base between servers/web sites or replicate it if necessary.
You can attach multiple files to an article in any format, including:
- Microsoft Word and office documents
- Images and photos
- Adobe PDF's
- MP3 files
- Financial documents from Quicken, MYOB, etc
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