This product was discontinued on July 1st 2012, however all existing customers will continue to receive support as per their maintenance agreement. Learn more.

Attachments

Publish files and documents alongside your articles.

Upload Multiple Attachments Easily

You don't need to mess around with FTP uploading to attach files to articles. Simply browse for them on your computer or network when creating an article and click Save. You can upload multiple attachments to an article, and it's easy to remove or update attachments at any time.

Any file type can be uploaded, and the following file types are indexed automatically and can be searched:

  • Microsoft Word (any version)
  • Microsoft PowerPoint (any version)
  • Adobe PDF
  • Image files such as GIF, JPEG (EXIF meta data)

The "Attachments" section of the video tour shows an example of uploading, indexing and searching attachments.

Upload Multiple Attachments Easily

Attachments show up at the bottom of an article in your knowledge base:

Attachments Display

Attachments are stored in the attachments folder of your knowledge base, in a sub folder based on each article's ID. This makes it easy to move your knowledge base between servers/web sites or replicate it if necessary.

You can attach multiple files to an article in any format, including:

  • Microsoft Word and office documents
  • Images and photos
  • Adobe PDF's
  • MP3 files
  • Financial documents from Quicken, MYOB, etc


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