Interspire Product Knowledge Base

Interspire Knowledge Base

Welcome to the Interspire knowledge base. Here you will find over 500 "how to" guides and answers to common problems. You can get started using search on the left or by browsing categories below. Alternatively you can use the tabs below to view popular articles, search terms and new content.

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Customer Service (15)	DevEdit (30)	Email Marketer (526)
FastFind (31)	Knowledge Manager (75)	Shopping Cart (322)
SiteCenter (58)	TrackPoint (25)	WebEdit (76)
Website Publisher (226)	Website Publisher 5 (89)

Most Popular Articles

1. Overcoming file size limits when uploading SQL files to phpMyAdmin
2. The Interspire Email Marketer Bounce Processing "How To" Guide
3. Interspire Email Marketer Release Notes and Changelog
4. How can I prevent my emails being marked as spam or from being blacklisted?
5. Can I modify my copy of this product?
6. How often are product updates released?
7. How do I create a MySQL database in Cpanel?
8. The Interspire Email Marketer Email Deliverability Guide
9. Can I private label (rebrand) this product with my own colors, logo etc?
10. Is this installed on my web server?
11. Can you install this product for me?
12. Can I have an additional license key for our test server before going live?
13. Do you offer non-profit or educational organisation discounts?
14. Do you offer ASP, .NET, Perl or ColdFusion versions of this product?
15. Is the license a life time license? Do I have to pay any additional fees?
16. Do I need a dedicated server to run this?
17. What is a FedEx Meter Number?
18. Can I use a Gmail account to handle bounced emails?
19. How do I set up CRON on my server using Plesk?
20. Interspire Knowledge Manager Release Notes and Changelog
21. How do I set up CRON on my server using SSH, Cpanel or Plesk?
22. Is there a time-limited or other type of trial I can download?
23. Can I have custom fields like First name, Last name, Address in my subscription forms?
24. Can you customize this product for me?
25. How do I create a database for my website if I don't have Plesk or cPanel?
26. Email Marketer Installation Guide
27. Do I need root access to install this?
28. Can I private label (rebrand) Interspire Email Marketer with my own colors, logo etc? Is the PSD file available?
29. Can I setup Interspire Email Marketer with multiple users with their own contact lists and newsletters?
30. Can I suggest new features?

Most Popular Searches

1. PHP
2. cant remember login details
3. template
4. Include files
5. Type Here...
6. htaccess
7. asp-version
8. unsubscribe
9. autoresponder
10. lost password

Recent Entries

1. Can you install this product for me?
2. Can I subscribe a user to many contact lists at once?
3. Email Marketer Upgrade Guide
4. End-of-Life FAQ
5. Email Marketer XML API Documentation
6. Why are my calendar events not saving?
7. How do I use Amazon SES with Interspire Email Marketer?
8. How can I improve the performance of my Email Marketer installation?
9. How can I add more font sizes to the WYSIWYG editor?
10. What you can do to make full use of your email templates.
11. Email Marketer XML API usage and examples
12. My bounce inbox seems to have more messages, but bounce processing does not process or remove these messages. Why not?
13. The Interspire Email Marketer Bounce Processing "How To" Guide
14. How to edit template files
15. How can I remove or change the "Powered By..." footer on website forms?
16. Can I use my existing user database with Interspire Email Marketer?
17. Can I create an Email Campaign with the API?
18. Is there a way to add an email to a Suppression List via the API?
19. Can I unsubscribe contacts via the API?
20. Email Marketer Installation Guide
21. How do I migrate Interspire Email Marketer from one server to another?
22. Installing Interspire Shopping Cart
23. Why does Interspire Email Marketer use my Bounce Address instead of my From Address for sending emails?
24. I can't delete contact lists. After I click 'delete' my browser shows me that the page is loading, but loading never finishes.
25. Email Marketer tells me my contact list has been deleted successfully, but it is still there. What's going on?
26. Add your CSS to the WYSIWYG editor
27. Can I use a license of Interspire Website Publisher on more than one website?
28. Uncaught exception 'InterspireStashException' with message 'Data file cannot be written to'
29. How do I put my store live once I am finished setting it up on it's temporary url or move it to a new host ?
30. How can I remove the "Powered By" link from Interspire Shopping Cart?

Featured Articles

1. End-of-Life FAQ
2. Email Marketer XML API Documentation
3. How can I improve the performance of my Email Marketer installation?
4. Email Marketer XML API usage and examples
5. How do I upgrade my store to the latest version?
6. I upgraded from version 4 to 5 of Shopping Cart and now I have missing features, get error messages and can't checkout
7. Why are the changes I make in Page Properties not being saved?