Tailor Interspire to your needs with API access, user settings, branding tools, and advanced administrative options.
What is Automatic Bounce Processing Automatic bounce processing allows the application to periodically login to your bounce email account, download your bounced emails, analyze them and categorize them accordingly depending on the severity of the bounce, then set your contact’s status accordingly. What are Email Bounces Bounces are emails that are not delivered to the … Read more
Interspire Email Marketer has always supported translations, but version 8.6.0 adds full languages and internationalization support with user-selectable preferences. Users can now choose their preferred language, and administrators can assign one at account creation—making it easier to manage multilingual teams while ensuring consistent translation across core features and addons. Deploying a Language Pack If you … Read more
Email campaigns can feel like a maze of technicalities. Here is compilation of your most commonly asked questions about sending email campaigns using Interspire. Sending Emails with Interspire Email Marketer Why Does Interspire Email Marketer use my Bounce Address instead of my From Address for sending emails? To understand why Interspire Email Marketer does that, … Read more
Statistics FAQ Data graphs or charts are not loading This is probably because you have mod_security active on your server. To get the charts working you will need to disable it. One way to do this by creating an .htaccess file in your root Interspire Email Marketer folder with the following contents: If this doesn’t … Read more
Introduction The Interspire Email Marketer XML API is a remotely accessible service API to allow Interspire Email Marketer users to run many of the Interspire Email Marketer API functions using XML requests. The Interspire Email Marketer XML API makes it possible to programmatically update and use your system without needing to physically access it. As … Read more
Email Marketer XML API usage and examples Email Marketer’s API can be invoked by sending XML requests. The API files are found in the ~/admin/functions/api/ directory. Each XML request requires a username, user token, request type, request method, and details. The API file containing the method you want to invoke is the request type, the … Read more
Website Forms FAQ Can I subscribe a user to many contact lists at once? Yes. A subscription form can be used to subscribe your visitors to multiple lists by filling out the one form. When creating your subscription form you can select which contact lists to allow users to sign up to. They will then … Read more
Email Sending Issues A test email has not been successfully sent to the email address… “A test email has not been successfully sent to the email address [email protected]: Unable to connected to mail server: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed … Read more
Miscellaneous FAQ Can I change the domain name where my product is licensed to? Yes. We allow one license key change per product, as long as your support on the license is current. To change the domain where your product is licensed to, please email [email protected] or open a support ticket How do I link to … Read more
What are the factors that affect email sending rates? There are many factors that affect the sending rates of Interspire Email Marketer. The most common are: The sending method Throttling The use of an ESP The email size The server specs The server load The MTA type The use of filtering software Sending Method Interspire … Read more