Logging In to Interspire Email Marketer

Take the following steps to log in to Interspire Email Marketer:

• Open your Internet browser and enter Interspire Email Marketer’s URL in the address bar. Hit Enter or click Go.

• Enter your Username and Password.

• Click Login. If your Username and Password are correct, you will be redirected to the Interspire Email Marketer dashboard.

Note

If you forgot your password, click the Forgot your password? link. A screen displays in which you can enter your Username. Click Send email. An email is sent to the email address you registered with Interspire Email Marketer. You can click the link in the email to regain access to Interspire Email Marketer.

Signing In With Two-Factor Authentication

If your administrator has turned on two-factor authentication, entering your username and password correctly takes you to a second screen instead of straight to the dashboard. There are two versions of it, depending on which method your administrator enabled.

Your administrator controls this — you cannot switch it on or off yourself. See Security Settings for the options available to them.

One-Time Password by Email

Interspire emails you a one-time password (OTP) and shows a prompt telling you which address it went to, with the address partly masked. Enter the code from that email and continue.

• If the code is wrong, you are told to try again. You have a limited number of attempts, set by your administrator.
• If you run out of attempts, you are asked to request a new code rather than keep guessing.
• If the email has not arrived, check your junk or spam folder first, then use the resend option. The number of resends is also capped; once you hit the limit, the screen tells you to contact your administrator.

Code From an Authenticator App

If your administrator enabled app-based authentication, you use an authenticator app such as Google Authenticator, Authy or 1Password.

The first time you sign in, Interspire displays a QR code. Scan it with your authenticator app to register your account, then enter the 6-digit code the app generates to finish signing in.

On every sign-in after that, you are simply asked to open your app and enter the current 6-digit code. The screen tells you how many attempts you have left.

Caution

Scan the QR code with an app that is backed up or that you can restore — the setup code is shown only when you first enrol. If you lose access to your authenticator, and you exhaust your remaining attempts, you are locked out and only your administrator can reset your account so you can enrol again.

Tip

Authenticator codes are time-based, so a code is rejected if your phone’s clock has drifted. If correct-looking codes keep failing, enable automatic date and time on your device before asking for a reset.