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How do I download my store backups?

Once you've created a backup of your store (see this article if you don't know how to backup your store), you need to use an FTP client to login to either your web site (if you chose a local backup) or another web site (if you chose a remote backup), where you can download the files that were backed up.

If you chose a local backup then your backups are saved into the admin/backups folder in the same folder where your store is located on your web site. If you chose a remote backup the the backups are saved into the folder you specified as the Path option when configuring remote backups from the Settings -> Store Settings -> Backup Settings tab.

Each backup is saved in its own folder. The folder names are formatted as follows:

backup-YEAR-DAY-MONTH-HOUR-MINUTE-RANDOM_NUMBER, such as backup-2008-01-12-11-23-51-3648a048db4d3277e2d9.

Inside the backup folder you will see the files and folders for the backup. Using your FTP program, simply download the entire backup folder to your local computer, where you can save it as required.

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