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Managing Statistics

This section describes how to export statistical information to a CSV (Comma‐Separated Values) file, print statistics, and use the Detailed statistics screens.

Exporting Statistics

Take the following steps to export statistics to a CSV file:

  • Click Statistics in the navigation bar, then click the option you want to export. In the screen that displays, click an entry’s Export link. Alternatively, select multiple entry’s checkboxes and select Export from the Choose an action menu.
  • The page reloads. An information bar displays.
  • If you want to see the CSV file in your browser, click the Click here link.
    If you want to save the file to your computer, right‐click the link and select Save link as…. A dialog box displays. Use the dialog box to save the exported CSV file.

Printing Statistics

Take the following steps to print out statistics:

Note: If you have a PDF generation application (such as Adobe Acrobat) you can also create a PDF file.

  • Click Statistics in the navigation bar, then click the option you want to print. In the screen that displays, click an entry’s Print link. Alternatively, select multiple entry’s checkboxes and select Print from the Choose an action menu. The Print Statistics screen displays.

Note: This example uses the screens for Email campaign statistics. The screens for other types of statistics are similar.

  • Select the types of statistics you want to include in the printed output.
  • Click Preview to see how the printed output will look. The preview opens in a new
    browser window.
  • Close the preview window. In the Print Statistics screen, click Print. A print dialog box opens.
    Select the printer you want to use. Click Properties to configure the print job further.
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  • Click Statistics in the navigation bar, then click the option you want to print. In the screen that displays, click an entry’s Print link. Alternatively, select multiple entry’s checkboxes and select Print from the Choose an action menu. The Print Statistics screen displays.

Note: This example uses the screens for Email campaign statistics. The screens for other types of statistics are similar.

  • Select the types of statistics you want to include in the printed output.
  • Click Preview to see how the printed output will look. The preview opens in a new browser window.
  • Close the preview window. In the Print Statistics screen, click Print. A print dialog box opens.
    Select the printer you want to use. Click Properties to configure the print job further.

Note: If you want to make a PDF file and have a PDF generation application (such as Adobe Distiller), select the application from the Name menu.

  • Click OK to send the print job to the printer.

Using the Detailed Statistics Screens

When you click a View link in one of the statistics screens, a Detailed statistics screen displays. This screen contains multiple tabs, each of which displays a different subset of information about the subject (see the section on each screen for information on each tab).

Each detailed statistics screen shares many features:

  • Use the list at the left of each screen to see detailed statistical information about the relevant subject.
  • Each Detailed statistics screen opens at the Snapshot tab. In most instances, this screen contains a circular pie chart (those that do not contain a pie chart contain a timeline).

To display information about a segment of the chart, place the mouse pointer over the segment, or an item in the key on the left.

To make a segment more visible by detaching it from the rest of the chart, click the segment or the corresponding item in the key.

  • Screens that do not contain a pie chart contain a timeline.

This displays the number of instances on the y (up) axis, and the time on the x (across) axis. Note that the timeline runs from right to left; the most recent information is on the left, next to the y axis.

  • Control the timeline by defining its Date range.

Select the time period you want to view from the drop‐down list. If you select Custom, select the start and end dates in the fields that display.

  • Beneath the graphical representation of the information in the screen is a list of all the relevant records represented in the pie chart or timeline. Use this list to see each individual record.

  • Some screens contain a list box that allows you to refine the statistics in the screen. For example, you can see information on all links clicked by recipients, or select a specific link to see statistics. Select the option from the list, then click Go.