Tools

This chapter discusses how to use the Tools menu in the toolbar.

Interspire Email Marketer Tools Overview

Use the Tools screen to:

• See information about your Interspire Email Marketer server (see System Information).
• Check that Interspire Email Marketer’s components have the correct permissions necessary for the application to function correctly (see Checking Permissions).
• Check your database for errors (see Check Database)
• View Interspire Email Marketer’s PHP error logs (see Error Logs).
• Check for updates to Interspire Email Marketer (see Checking For Updates).
• Debug, download and delete file (see Debugging Management)

System Information

Use the Tools > System Information screen to see information about your Interspire Email Marketer server setup.

The fields in this screen are read‐only, and display the results of Interspire Email Marketer’s server setting detection process. If you want to modify the server settings that display in this screen, contact your host or service provider.

System Information

Checking Permissions

To check that Interspire Email Marketer’s components have the correct permissions necessary for the application to function correctly:

• Click Tools in the toolbar, then click Check permissions.

• Click Start checking. Interspire Email Marketer checks your installation’s permissions.
• When it has finished, the permissions report displays. You can use this report to assist in troubleshooting problems.

Checking Database

To check for any errors in your database:

• Click Tools in the toolbar, then click Check Database.

• Click Check Database Now. Interspire Email Marketer checks for any errors.
• When it has finished, the error checking report displays. Use this report to troubleshoot problems.

Error Logs

To see Interspire Email Marketer’s PHP error log, click Tools in the toolbar, then click View error logs.

Viewing Error Logs

Delete selected entries	Select one or more entries’ checkboxes and click this to remove them from Interspire Email Marketer. Deleted log entries cannot be retrieved.
Delete all entries	Click this to remove all log entries from Interspire Email Marketer. Deleted log entries cannot be retrieved.
	Select one or more log entries’ checkboxes before clicking Delete selected entries. Select the box at the top of the column to select all log entries.
Severity	This displays the severity of the log entry (Notice, Warning or Error).
Error message	This displays a short description of the error that caused the log entry. Click an entry’s Expand icon () to see the full log entry message.
Error source	This displays the origin of the error.
Date	This displays the date and time that the error occurred.

Checking For Updates

To check whether updates to Interspire Email Marketer are available from Interspire, click Tools in the toolbar, then click Check for update.

Whether you are currently running the latest version or if an update is available, a message to those effects display.

Click OK to close the window.

Debugging Management

Configure the debugging option, download and delete log file/s of the following tabs:

• Email debugging - tick the checkbox to enable/disable email debug. Click Save to save your changes in this screen. Alternatively, click Cancel* to return to the Home screen without saving your changes. You can manage the log file of your email debugging under the Manage Debug Log File section.
• Bounce debugging - tick the checkbox to enable/disable bounce debug. Save your changes or Cancel without saving any changes.
  Manage your bounce debug log file under the Manage Debug Log File section.
• Trigger email debugging - tick the checkbox to enable/disable trigger email debug. Click Save for saving changes or Cancel for cancelling changes.
• Autoresponder debugging - tick the checkbox to enable/disable autoresponding debugging. Choose between Save or Cancel to proceed with or without changes.

• Troubleshooting
• Addon Settings